Windows 10: both shift keys not working - not sticky keys

Discus and support both shift keys not working - not sticky keys in Windows 10 BSOD Crashes and Debugging to solve the problem; Both shift keys stopped working, although if I press them for long enough on and off then they resume, and will continue working for the most part... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KatieMacMillan, Feb 20, 2019.

  1. both shift keys not working - not sticky keys


    Both shift keys stopped working, although if I press them for long enough on and off then they resume, and will continue working for the most part unless I stop typing for a short while.


    At first it required pressing just a couple of times for them to work again and it got a bit worse from there.


    It's not sticky keys, keyboard drivers are up-to-date, troubleshooting says there's no problem, and I have done various other tests. I would think it was a problem with the physical keyboard, except for the fact that I can get them to work with persistence, and that it is both of the keys rather than just one which may suggest that they are connected at some point if it was an issue with the physical keyboard (I think).


    Pressing one shift key and getting it to work will get the other one working too. Caps lock still works too.


    Any ideas as to what this is?

    :)
     
    KatieMacMillan, Feb 20, 2019
    #1
  2. Anne Ros Win User

    sticky keys

    Hi,

    Sticky keys dialog box appears when you have press the Shift key five times continuously. It also lets you use the Shift, Ctrl, ALT, or Windows Logo keys by pressing one key at a time. You can set up Sticky Keys from the Ease of Access Center on the Control
    Panel. Follow the steps below:

    • Press the Shift key five times.
    • Once the dialog box appear, click the Go to the Ease of Access Center to disable keyboard shortcut link.
    • It will open the Set up Sticky Notes window in the Control Panel.
    • Uncheck Turn on Sticky Keys when SHIFT is pressed five times option.
    • You can also set the settings to your desired option.

    After doing so, check if the same pop-up will appear while playing the game.

    Get back to us if you need further assistance.
     
    Anne Ros, Feb 20, 2019
    #2
  3. LTUGamer Win User
    Both shift keys

    Hello.
    I have problem with Lenovo Idea Pad 100 laptop (OS: WIN10). After replacing HDD into SSD I faced a strange problem. Both Shifts of the keyboard doesn‘t work .
    I have tried to:
    • Check if sticky keys are off. They are off.
    • Connect external keyboard via USB port. Shift keys on external keyboard works good.
    • Check the keyboard on online tester which indicates pressed buttons. It can‘t indicate press of the shift
    • Change several different input languages. The problem is on all of them.
    • Reinstall keyboard driver
    • Check if connection is OK. It is OK.
    • Tried to run computer without screws (I have read in one forum that screws could touch the keyboard from the bottom and it wouldn‘t operate normal)
    I believe that keyboard is not damaged because connector damage could cause just exact part of keyboard failure, while it is impossible to do physical damage for both shifts. Any solutions?
     
    LTUGamer, Feb 20, 2019
    #3
  4. Kantastic Win User

    both shift keys not working - not sticky keys

    Enabling Sticky Keys in XP

    So I decided to uncheck all the boxes and disable activation of sticky keys and/or toggle keys when I press/hold shift. Is there a way to enable them again?
     
    Kantastic, Feb 20, 2019
    #4
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both shift keys not working - not sticky keys

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