Windows 10: bought a game in the microsoft store and didn't get it

recently i bought forza motorsport 7, and i didn't receive the game in my library, and couldn't play it, but i did get charged. haven't even received a receipt

:)

 

Microsoft Store Games

I downloaded several pc games from my xbox game pass which I no longer have.

I decided to uninstall them, and I did, but didn-t see any change on my drive memory capacity, which means, they were not removed at all. I can-t find them anymore on the microsoft store library nor on my pc app list though.

Doing some research, I found the hidden microsoft store apps folder, and realized the games are still there. How can I safely remove them, without just deleting the folders? And why didn-t they get uninstalled when I did so through the add or remove programs
feature?

 

Using games from the microsoft store

Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

Keep us updated with the progress.

 

Notification didn´t appear

Windows 10 has ben released for 1 day and a half,and I didn´t get the notification for installing.I reserved it.Can anyone help me?

PS I am running Windows 7 and it´s up to date.