Windows 10: bought a game in the microsoft store and didn't get it

Discus and support bought a game in the microsoft store and didn't get it in Windows 10 Gaming to solve the problem; recently i bought forza motorsport 7, and i didn't receive the game in my library, and couldn't play it, but i did get charged. haven't even received a... Discussion in 'Windows 10 Gaming' started by LasseFlink, May 8, 2020.

  1. bought a game in the microsoft store and didn't get it


    recently i bought forza motorsport 7, and i didn't receive the game in my library, and couldn't play it, but i did get charged. haven't even received a receipt

    :)
     
    LasseFlink, May 8, 2020
    #1
  2. Dgui14 Win User

    Microsoft Store Games

    I downloaded several pc games from my xbox game pass which I no longer have.

    I decided to uninstall them, and I did, but didn-t see any change on my drive memory capacity, which means, they were not removed at all. I can-t find them anymore on the microsoft store library nor on my pc app list though.

    Doing some research, I found the hidden microsoft store apps folder, and realized the games are still there. How can I safely remove them, without just deleting the folders? And why didn-t they get uninstalled when I did so through the add or remove programs
    feature?
     
    Dgui14, May 8, 2020
    #2
  3. Using games from the microsoft store

    Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

    • Press the Windows + R keys to open the Run dialog box.
    • Type WSReset.exe and click OK.
    • The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.
    Once done with the reset, kindly click this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

    Keep us updated with the progress.
     
    Catherine Cus., May 8, 2020
    #3
  4. bought a game in the microsoft store and didn't get it

    Notification didn´t appear

    Windows 10 has ben released for 1 day and a half,and I didn´t get the notification for installing.I reserved it.Can anyone help me?

    PS I am running Windows 7 and it´s up to date.
     
    Megabladme, May 8, 2020
    #4
Thema:

bought a game in the microsoft store and didn't get it

Loading...
  1. bought a game in the microsoft store and didn't get it - Similar Threads - bought game microsoft

  2. Renewing Microsoft Office , bought from Microsoft Store

    in Microsoft Windows 10 Store
    Renewing Microsoft Office , bought from Microsoft Store: Hello Easy question. I just renewed Microsoft Office from last year newest program. on the internet. Do I still have to download the program again or do nothing and everything else would be fine? Thank you...
  3. Can't Install a game i bought on Microsoft Store

    in Microsoft Windows 10 Store
    Can't Install a game i bought on Microsoft Store: Hi. So yesterday I bought Sea of Thieves on the Microsoft Store and when I tried to open it, nothin. I saw a screen for a split-second, and then it disappeared again. I have followed numerous guides and articles, and I tried to reinstall it, and now the game just wont...
  4. bought game from store, cannot get microsoft to help with error in download

    in Windows 10 Gaming
    bought game from store, cannot get microsoft to help with error in download: my wife bought me a game from the microsoft store, and when I tried to download it to my pc, it keeps giving me an error code, and I cannot seem to find anyone at microsoft to help me. I am sure a more computer savy person might know what the problem is, but if microsoft...
  5. Game of Microsoft store

    in Microsoft Windows 10 Store
    Game of Microsoft store: Hello Microsoft corporate service Please keep the Minecraft game free for a limited time to download Because we have no money to pay for it But I'm so eager to enjoy playing with it Microsoft If you like your fans Accept my request Please...
  6. Game bought on Xbox cannot be found on Windows microsoft store despite the fact it is an...

    in Windows 10 Gaming
    Game bought on Xbox cannot be found on Windows microsoft store despite the fact it is an...: the game is forza horizon 3 accounts on xbox and Windows are the same. any ideas? thanks Alex https://answers.microsoft.com/en-us/windows/forum/all/game-bought-on-xbox-cannot-be-found-on-windows/787a1d22-c48d-4338-af17-590013b2d12d
  7. Microsoft Store Games

    in Windows 10 Gaming
    Microsoft Store Games: I downloaded several pc games from my xbox game pass which I no longer have. I decided to uninstall them, and I did, but didn-t see any change on my drive memory capacity, which means, they were not removed at all. I can-t find them anymore on the microsoft store library...
  8. Microsoft App Store denies to download bought games, since felt 3 years Microsoft App Store...

    in Windows 10 Gaming
    Microsoft App Store denies to download bought games, since felt 3 years Microsoft App Store...: Microsoft App Store denies to download bought games, since felt 3 years Microsoft App Store denies to download bought games, since felt 3 years. Please fill my buy contract and let me download it [ATTACH] [ATTACH] ,,Can't install a game from the Mictosoft app store,...
  9. The Minecoins I bought didn't appear after I bought them.

    in Windows 10 Gaming
    The Minecoins I bought didn't appear after I bought them.: So when I bought some Minecoins from the Minecraft Bedrock marketplace, they didn't appear after even 12 hours have passed. Any help please? :(...
  10. Windows store can't install bought game

    in Windows 10 Gaming
    Windows store can't install bought game: Hello i cannot install the game i recently bought, Astroneer. i have an exclamation mark which says when i hover over it that Astroneer does not work on this device. what can i do? did i just waste the money?...