Windows 10: Bought a subscription, but I am still unable to play

Discus and support Bought a subscription, but I am still unable to play in Windows 10 Gaming to solve the problem; I own a realm that expired this morning. I went to download the latest backup immediately, which worked, and then bought a new realms subscription via... Discussion in 'Windows 10 Gaming' started by Litswaggerking, Feb 25, 2021.

  1. Bought a subscription, but I am still unable to play


    I own a realm that expired this morning. I went to download the latest backup immediately, which worked, and then bought a new realms subscription via the microsoft store to upload it onto a new subscription. Microsoft has taken the money for the realm, is saying on the store that I have it, and ingame it is alternating between saying my internet is the issue I know for a fact that it is not my internet and saying that I already own the realm. I have restarted Minecraft several times and have restarted my router, nothing is working. Microsoft has taken my money and isn't providing me with the service they promised. I would prefer a fix but if all it will tell me is that it's either a problem on my end or simply ignoring the fact that there is a problem, I might need to go about seeking a refund.

    :)
     
    Litswaggerking, Feb 25, 2021
    #1
  2. shaptoni Win User

    Unable to play YouTube or Netflix

    Since upgrading to the latest version of Windows 10 Pro I am now unable to play YouTube or Netflix

    I am using a Lenovo Yoga Book Windows version 10.0.18363

    Netflix Error U7361-1253-800705AA (app)

    Netflix Error H7361-1253-800705AA​ (edge browser)

    YouTube Error JDSEu8jhH639FHdh (edge browser)

    Netflix say:

    If you experience the error code U7361-1253-800705AA on your Windows 10 computer, it typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.​
    • Perform Windows updates​
    - this is what caused the issue and i am now on the latest version

    • If you are using the Windows 10 N or Windows 10 KN edition, we suggest downloading the Windows Media Feature Pack.
    - this is not applicable for my version

    Can anyone help?

    Thanks
     
    shaptoni, Feb 25, 2021
    #2
  3. Why on Earth are we still unable to play synced subscription music on our WP8???

    It's July. Windows Phone 8 came out in November of last year. This should be a top priority but it is still not fixed. I do not understand this.

    Whenever I sync music from my Windows 8 computer to my WP8 (Lumia 920) and try to play a song, I get the dreaded "We are unable to confirm the media usage rights for this content" error message. This is on every song. I have already
    notified Windows Phone twitter support, Microsoft chat specialists, etc. They all basically give me the same response eventually that this is a "known issue" and there is no known solution yet. That has been the official response since November.

    Now, here's where it gets weird. At first, all synced subscription music wouldn't play at all. Then, an update came back in January (maybe February?) and the subscription music worked, but not at first. Whenever I would try to play a song, it would give
    me the error code listed above. But if I tried again, then it would play and would play every time from then on out. Well that lasted for a couple months, but now, any new subscription content synced will not play at all and gives the above error code every
    time.

    How is it that the old synced subscription content plays, but anything new I sync does not? Oh, and don't tell me to hard reset my phone. I have been through 3 Lumia 920's and 6 hard resets in the past week. At first, all synced subscription music played
    after the second try like I said above. But now, if I didn't cycle the song to remove the error code, or if I add any new subscription music, it's back to it's old error code ways every time. I am blown away at how much of a colossal mess Xbox Music is on
    the WP8.
     
    ErikWalther, Feb 25, 2021
    #3
  4. Jan Del Win User

    Bought a subscription, but I am still unable to play

    Unable to play videos in Windows 10

    We suggest uninstalling the display adapter driver that might have caused the video not to play. You can follow the steps provided by Deepak_Krishnan R on this
    Unable to play video/youtube/media player which was found helpful resolving the issue.

    Get back to us if you need further assistance.
     
    Jan Del, Feb 25, 2021
    #4
Thema:

Bought a subscription, but I am still unable to play

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