Windows 10: Bought Minecraft as a gift, my daughter can't redeem the code, it says it's from a...

Discus and support Bought Minecraft as a gift, my daughter can't redeem the code, it says it's from a... in Microsoft Windows 10 Store to solve the problem; In my account > order history there's no cancel or ask for a refund option. Nowhere on microsofts site there is not a single e-mail address to contact... Discussion in 'Microsoft Windows 10 Store' started by VariousSoap1029, May 28, 2019.

  1. Bought Minecraft as a gift, my daughter can't redeem the code, it says it's from a...


    In my account > order history there's no cancel or ask for a refund option. Nowhere on microsofts site there is not a single e-mail address to contact them about issues, it's all jumping from support article to another and doing circles. A virtual assisstant got me on a chat line with a xbox gamer who sent me back to the virtual assisstant...


    What are my options? My daughter gets a message to contact the publisher and ask for a code for her region. How can she do it if there's no email address available anywhere on MS site.


    What can we do?


    Thanks.

    :)
     
    VariousSoap1029, May 28, 2019
    #1

  2. Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, May 28, 2019
    #2
  3. How to redeem Minecraft Gift Code - Windows 10

    Hi Thomas,

    Thank you for posting your query in Microsoft community.

    I would request you to refer to the information provided in the article below in order redeem your gift code.

    Redeem Gift Code - Minecraft

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.
     
    Niranjan Manjhi, May 28, 2019
    #3
  4. dawnwells Win User

    Bought Minecraft as a gift, my daughter can't redeem the code, it says it's from a...

    dawnwells, May 28, 2019
    #4
Thema:

Bought Minecraft as a gift, my daughter can't redeem the code, it says it's from a...

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