Windows 10: Bought Minecraft for Windows 10 (for Australia) and can't get it to install on my laptop.

Hi


I've bought Minecraft Starter Pack for Windows 10 for the Australia region and I can't get it to install on my laptop. My version of Windows 10 is up to date, and I've also run the "Get Updates" for the Apps in my library.


When I click on the Install/Play button, I get sent back to the US version to purchase in the Store again. If I click on the "..." next to the Install/Play button and select the Install on my devices, my laptop isn't listed even though it shows in the Devices area in my account.


I've followed every possible avenue to get it to install properly, but haven't been successful in my attempts.


Please help as I have a very eager 8 year old that wants to play his favourite game.


Thank you.

:)

 

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Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

Hi,



Thank you for writing to Microsoft Community Forums.



I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. From where did you purchase the Minecraft game?
   
2. Have you already installed Minecraft on your Windows 10 computer?
   

If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



If you have purchased Minecraft from Oculus, then I suggest you to
Contact the Oculus Support Team and they will help you with this.



Please feel free to contact us back, in case you have any other questions/issues with Windows in future.

 

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