Windows 10: Brand new HP all in one computer having mouse & keyboard lag problems

have changed keyboard & mouse and ran all fixes found on internet and ran diagnostics on computer

:)

 

keyboard and mouse lag problem

ever since windows 10 I have experienced a massive lag when trying to type or use the mouse it happens randomly about every 2 or 3 minuts either the mouse or keyboard or both will stop working for about a second then all of a sudden SOME of the keys
ive pressed magically appear and or the mouse will go all wacky from my prior movements I have turned off the stupid setting in the ease of access thing that did absolutely nothing I put brand new batteries in made sure that wasn't it went to Walmart bought
a brand new Logitech brand new Microsoft and some other offbrand keyboard and mouse and they all do it what the heck Microsoft why did u break the keyboard and mouse I am seriously considering going back to windows 7 as it does NOT have this issue with all
the keyboard and mouse ive tried on it what gives what the heck did you guys do to cause this horrible problem that cant seem to get fixed

 

mouse lag gone but keyboard lag remains


I recently upgraded to an Acer Spin 7 from an Asus T100TA (Windows 10). The whole reason I decided to upgrade was the mouse and keyboard lag I was getting on the Asus. I figured it was b/c of its age (2 gb ram & 49gb hard drive near full capacity). But now I have a brand new laptop with 8gb ram and I'm experiencing similar issues. I have the Logitech K330 wireless keyboard and had been using a Logitech M510 (it just took me about 74 seconds to type 510). I tried the recommended solutions but none helped. Until I tried a new mouse, the Logitech M215, which came with the keyboard. So the mouse lag is gone, but the keyboard lag is worse. I've updated the Logitech drivers as well. I am also connected to a Startech.com USB hub to connect multiple monitors and the Logitech usb unifying receiver for the mouse/keyboard. I registered to follow the thread.

 

How to troubleshoot the USB receiver mouse lagging issue?

Hi there

We have this issue on one of our machines. It has a lag on the mouse as well occasionally on the keyboard as well. The mouse and keyboard are using a single USB receiver. It's random but yesterday it happen regularly.

What the troubleshooting steps so far:

* The machine has 2 USB ports and tried all of them it's same issue
* Update the driver - it's pretty generic and it's updated
* The trackpad is fine and built-in keyboard - no lagging
* Tested those 2 USB mouse and keyboard on other machine - worked well - no lagging
* Tested with other USB receiver mouse only and it's not bad as the current one but it can see the lagging.
* Bought a new HP mouse and keyboard USB receiver, tested and it's same result.
* Use the Bluetooth mouse and wired keyboard. Worked well - NO lagging so far for last 2 days !!!
* Been escalated to Dell Support as well - but no news as yet

Not sure what causing this. Any ideas?

This is our environment:
Dell Latitude laptop
Dell monitor
Windows 10 Version 2004
Toshiba Dynadock docking station
Microsoft USB mouse and keyboard
HP USB mouse and keyboard
Microsoft Bluetooth mouse
Microsoft wired keyboard


I'm appreciated your help and pointer.

Thanks