Windows 10: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build...

My brand new Lenovo ThinkPad P72 with a fresh install of the latest version of Windows 10 Pro 1903 Build (18362.418) as of the time of writing this thread, FingerPrint worked just fine. I reformatted the hard drive and installed a fresh Windows again in the same day, discovered the FingerPrint is not working.


All drivers are up to date, Synaptics WBDI - SGX Driver Version (5.3.3538.26) installed from Lenovo Support website https://support.lenovo.com/us/en/downloads/ds502265.

When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint.

Any help would be highly appreciated.

:)

 

Synaptics WBDI error

Hi,

We have a new T480s machine and it's running in Win 10 64 bit OS (10.0.16299 Build 16299). The Biometrix device (Synaptics WBDI - SGX) is working on a workgroup but in doesn't work in domain (biometrix is DISABLED). There is no GPO.

 

Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520?

After windows 10 update 2019 i am not able to use the fingerprint scanner on my lenovo ideapad 520 which has inbuild fingerprint scanner and runs on driver which is synaptics wbdi finger print. it starts showing code 10 on device manager i have tied everything
reg edit,gpedit,unistall and installing the driver sgx and non sgx drivers it is not able to work or function properly can anyone help i m new and tired searching all forums all night many lenovo consumers have same problem it seems no one is able to find
the right fix to it

 

Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update

Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed} in Synaptics WBDI - SGX

Or This device cannot start. (Code 10) in Synaptics WBDI

The requested operation was unsuccessful.

The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update.

My driver version is 5.5.2620.1050.A_NonSGX about 30 May 2018 and this is the latest driver available.

Does anyone have a link from Lenovo or Microsoft to a more reliable driver?

Thank you.