Windows 10: brand new pc keeps crashing, gpu has been tested and returned not faulty

Discus and support brand new pc keeps crashing, gpu has been tested and returned not faulty in Windows 10 Gaming to solve the problem; getting 2 errors when crashing it looked as if the second code has something todo with gpu? any help would be great Problem Event Name: BlueScreenCode:... Discussion in 'Windows 10 Gaming' started by Gary Black2, May 28, 2023.

  1. brand new pc keeps crashing, gpu has been tested and returned not faulty


    getting 2 errors when crashing it looked as if the second code has something todo with gpu? any help would be great Problem Event Name: BlueScreenCode: 133Parameter 1: 1Parameter 2: 1e00Parameter 3: fffff8072871c340Parameter 4: 0OS version: 10_0_22621Service Pack: 0_0Product: 768_1OS Version: 10.0.22621.2.0.0.768.101Locale ID: 2057Problem Event Name: LiveKernelEventCode: 193Parameter 1: 804Parameter 2: ffffffffc0000001Parameter 3: 108Parameter 4: fffff8025ec5cfe0OS version: 10_0_22621Service Pack: 0_0Prod

    :)
     
    Gary Black2, May 28, 2023
    #1

  2. Brand new PC keeps crashing


    Brand new? I'd suspect the worst - some heat related hardware fault - and consider returning it.
     
    markweatherill, May 28, 2023
    #2
  3. dalchina Win User
    My brand new PC keeps crashing


    How to access the reliability report: I said:
    (E.g. in Cortana's search box type reliability, then click 'View reliability history')

    so, the long version:
    1. In the Cortana search box which you probably see in your taskbar, type
    "reliability" - without the "" <Return>
    2. In the results, look at the top, you should see
    View reliability history

    3. Click on that.

    4. You should then see sthg like this:

    brand new pc keeps crashing, gpu has been tested and returned not faulty 69031d1485964428t-my-brand-new-pc-keeps-crashing-snap-2016-03-12-13.22.31.jpg


    5. You can click on the x's to get individual reports.

    My previous post suggested how to use these.
     
    dalchina, May 28, 2023
    #3
  4. brand new pc keeps crashing, gpu has been tested and returned not faulty

    Brand new PC keeps crashing


    Speccy shows a very cool pc and graphics card under stress. But I would not rule it out. Ideally I want to locate the faulty component and swap it out rather than sending the whole thing back. It could however just be a driver issue, fingers crossed.
     
    brouhahaha, May 28, 2023
    #4
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brand new pc keeps crashing, gpu has been tested and returned not faulty

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