Windows 10: Brand new R7 360: Thread stuck in device

Discus and support Brand new R7 360: Thread stuck in device in Windows 10 BSOD Crashes and Debugging to solve the problem; My old R7 260x died and i bought this card. So, i installed the card and with some minutes of stability test on AIDA64 i get the blue screen. The PC... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Iaiew, Jul 10, 2016.

  1. Iaiew Win User

    Brand new R7 360: Thread stuck in device


    My old R7 260x died and i bought this card. So, i installed the card and with some minutes of stability test on AIDA64 i get the blue screen. The PC restarted and when booting, it crashed again. I had to remove the card to make the PC function normally, so i cleaned the AMD driver with DDU and plugged the card again. Didn't get any crash until i tried to install the latest driver, it gets half way done and crash. I tried to repeat this process 3 times and i always get the same problem. I ALWAYS get a BSOD when trying to install the driver. Already tried via AMD installer and device manager, but it starts to install and crashes a while after, especifically when "installing display driver". I installed W10 in a clean partition, but didn't work. Also tried a lot of things that i saw on internet like replace the atikmdag.sys from the driver folder but nothing seems to work.
    I disabled the display driver in device manager and i'm using the PC with the card plugged without any crash, i already had some random crashes before, but now is only when i try to install the display driver,

    Saw in some places that updating the BIOS will solve the problem, but i looked in the ASUS website, and i already have the latest BIOS. But some variations of my motherboard have most recent upgrades.

    Do you guys think is worth roll back to W7 and see if the problem continues or even install Linux to make sure that the problem is not with the hardware ? I had a similar problem with my R7 260x, perhaps this means that the problem is on the MB ?

    Setup:
    Windows 10 x64, formated today
    FX 6300
    XFX R7 360
    M5A78L-M LX/BR
    Corsair CX430

    PS: Sorry for my english, if you don't understand something, just ask me.


    :)
     
    Iaiew, Jul 10, 2016
    #1

  2. Blue Screen with Windows 10 and R7 200 (THREAD STUCK IN DEVICE DRIVER)

    These were Related to dxgkrnl.sys DirectX Graphics Kernel from Microsoft Corporation but I believe the actual issue is the video driver. I would completely remove the current driver

    Completely remove the current driver and install the newest driver available. For instructions on how to do that Read all about updating drivers by my partner JMH3143 here Updating a driver.
     
    ZigZag3143 (MS -MVP), Jul 10, 2016
    #2
  3. RaJaBa21 Win User
    Blue Screen with Windows 10 and R7 200 (THREAD STUCK IN DEVICE DRIVER)

    Hi guys, how are you?

    I bought my Windows 7 computer
    and now that made the update for
    Windows 10 started to show the Blue Screen of Death
    with error THREAD STUCK IN
    DEVICE DRIVER, can you help me please
    ?!

    ------------------

    System Information

    ------------------

    Time of this report: 8/15/2015, 09:57:26

    Machine name: USUARIO-PC

    Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150807-2049)

    Language: Portuguese (Regional Setting: Portuguese)

    System Manufacturer: ASUS

    System Model: All Series

    BIOS: Default System BIOS

    Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz

    Memory: 8192MB RAM

    Available OS Memory: 8060MB RAM

    Page File: 2919MB used, 13333MB available

    Windows Dir: C:\WINDOWS

    DirectX Version: 12

    DX Setup Parameters: Not found

    User DPI Setting: Using System DPI

    System DPI Setting: 144 DPI (150 percent)

    DWM DPI Scaling: UnKnown

    Miracast: Not Available

    Microsoft Graphics Hybrid: Not Supported

    DxDiag Version: 10.00.10240.16384 64bit Unicode

    Full report for dxdiag: DxDiag.txt

    Thanks!

    Rafael Barros
     
    RaJaBa21, Jul 10, 2016
    #3
  4. philc43 Win User

    Brand new R7 360: Thread stuck in device

    Have you tried disabling the AMD Turbo Core Technology. I have seen that this can trigger BSODs
     
    philc43, Jul 11, 2016
    #4
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Brand new R7 360: Thread stuck in device

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