Windows 10: Brand New Wireless Headset Device is not working

Discus and support Brand New Wireless Headset Device is not working in Windows 10 Gaming to solve the problem; I am having trouble getting my new Logitech G533 Wireless Gaming Headset to work on my PC. I am currently running: Alienware Aurora R6 Windows 10... Discussion in 'Windows 10 Gaming' started by MajestikKal, Aug 12, 2019 at 8:22 PM.

  1. Brand New Wireless Headset Device is not working


    I am having trouble getting my new Logitech G533 Wireless Gaming Headset to work on my PC.


    I am currently running:


    Alienware Aurora R6

    Windows 10 Pro x64, version 1903

    Intel(R) Core(TM) i7-7700 Processor 4-Cores, 8MB Cache, Turbo Boost 2.0

    GSkill DDR4 48 Gb Ram 2132 Mhz


    Logitech G533 Gaming Headset

    Name Logitech G533 Gaming Headset

    Manufacturer Logitech G series

    Device ID USB\VID_046DPID_0A66MI_00\62D56855000000

    PnP Device Id USB\VID_046DPID_0A66MI_00\62D56855000000


    ==========================================================================

    The Error I am seeing in Events Viewer:


    Driver Management concluded the process to install driver logi_audio.inf_amd64_a244f81de1d385ff for Device Instance ID USB\VID_046D&PID_0A66&MI_00\6&2D568550&0&0000 with the following status: 0x0.


    Device SWD\MMDEVAPI\{0.0.1.00000000}.{b89b8a18-c5ba-4058-8d08-4c4f0704502b} was not migrated due to partial or ambiguous match.


    Last Device Instance Id: SWD\MMDEVAPI\{0.0.0.00000000}.{28f75ae6-4124-44f0-9514-795994587258}
    Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
    Location Path:
    Migration Rank: 0xF00000000000F120
    Present: false
    Status: 0xC0000719



    Can someone please please me?

    :)
     
  2. Pavan_N Win User

    Ghostek SoDrop Headset not working

    Hi,

    Please answer these questions to assist you better.

    • Do you get any error message?
    • Have you installed all pending updates?

    I suggest you to refer the link below and perform the troubleshooting steps suggested and check.

    Fix connections to Bluetooth audio devices and wireless displays.

    http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

    Do let us know if your Bluetooth headset is working as it should. Thank you.
     
  3. cadaveca Win User
    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Brand New Wireless Headset Device is not working :p
     
  4. Brand New Wireless Headset Device is not working

    Headset not working

    Hello,



    Thank you for writing to Microsoft Community Forums.



    For further clarity on the issue and to guide you accordingly, respond to the questions listed below:



    1. What is the make and model of the headset?
    2. What is the make and model of the PC?
    3. Have you tried using the headset in a different audio port?
    4. Have you tried using the headset on a different PC?


    As you have mentioned you have tried some steps, may I know, what are the troubleshooting steps you have tried?



    Also, if you are using a headset with built in Microphone, I suggest you to follow the steps mentioned below.



    1. Right click on the Speaker icon on the bottom right hand corner of the screen.
    2. Click on Sounds and under
      Recording
      Devices select the Microphone.
    3. Click on Properties and select
      Listen
      tab.
    4. Check the box Listen to this device.
    5. Now select the Default Playback Device under
      Playback through this device menu.
    6. Click on Apply and then OK.
    7. Click on OK.


    We await your response.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 12, 2019 at 8:25 PM
    #4
Thema:

Brand New Wireless Headset Device is not working

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