Windows 10: Brightness no longer changing after update

I did an update on June 3 listed as KB4503864 and after that update, I can no longer change the brightness on my Dell Inspiron 15 5000 series laptop.


I have looked around at how to fix but nothing is working. Is there some sort of patch that can be down in order for this the brightness to change again?

:)

 

Changing laptop brightness.

Hi,

I realize the inconvenience you are experiencing in adjusting/changing the screen brightness in Windows 10. I will certainly help you.

This issue might be related to Display adapter.

Before proceeding further, I would like to ask few questions:

1) How exactly you are trying to change the screen brightness?

2) Do you get any error message, when trying to change the brightness?

Please follow below mentioned steps to fix the issue:

Step 1: updating the display adapter and check if it helps.

Follow the below steps:

• Press Windows + R key on the keyboard.
• Type devmgmt.msc and press enter.
• Expand the Display adapter.
• Right click on the driver and select
  Update driver software.

For more information, refer to the below link:

https://support.microsoft.com/en-us...d4-a109-221bd8a32fca/change-screen-brightness

Please get back to us, if you are facing issue
in adjusting/changing the screen brightness in Windows 10.

Thank you.

 

Brightness changing problem

Hi,

Changing the screen brightness on your laptop can be adjusted by going to
System > Display where you can use the slider to adjust the brightness. If your PC supports, you may also let Windows to automatically adjust the screen brightness according to the current lighting condition by enabling
Change brightness automatically when lighting changes.

If you've already the tried the suggestions above but the screen brightness still doesn't change, then we suggest updating the display drivers. Please see

Update drivers in Windows 10 for the steps on how to update the drivers.

Feel free to let us know if you need further assistance.

Regards.

 

Brightness can not be adjusted.

Hi Sirajudeen,

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Were you able to see any error message/ error code with this issue?
• Have you tried to install all the pending updates for drivers and Windows Updates on your device?

This issue might have happened due to corrupted/ outdated drivers.

I suggest you to refer to the below Microsoft article, try the troubleshooting steps suggested to change the brightness and check if it helps.

Adjust your monitor's brightness and contrast


Hope it helps. Get back to us with an updated status of changing the brightness and required information for further assistance.

Thank you.