Windows 10: broken Dongle

i have broken my dongle on my keyboard Sculpt comfort Desktop - model 1531 1557, 1461, and would like to get a replacement.


is this possible?


Thank you

:)

 

Dongle is working properly but showing no internet

Hi Monica,

Just to clarify, are you using a WiFi dongle to connect to the internet instead of the built in WiFi adapter of your device? Or are you using a desktop PC and is the WiFi dongle to connect to the internet? For now, what we can suggest is to follow all of
the recommended troubleshooting steps on this article to resolve the issue. Be sure to click
Show all to see all of the instructions. Please follow all of the recommended so we could troubleshoot further.

If the issue would still persist after doing all of the steps, please answer these questions:

• What is the make and model of your device?
• Were there any updates/changes to your device prior to the issue happening?

We'll be waiting for your updates.

 

Broken dongle for keyboard and mouse. Can I buy a replacement dongle?

broken Microsoft dongle, can it be replaced or do I need to get a new keyboard and mouse and a wireless dongle. Because the keyboard and mouse that I have are in good shape. I hear that it can be and it can't be.

Thanks for the your advise

* Moved from garage

* Original title: dongle-microsoft

 

Bluetooth dongle for desktop not recognized in Windows 10

Hi Miguel,



Thank you for updating us. Let me help you.



As a work around, I suggest you to run the following troubleshooting steps and check if it resolves the issue.



Hardware Troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select
  Control panel
  
• 
  Change the view by option on the top right to
  Large icons
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel
  
• 
  Run the Hardware and devices.
  

Check if it helps.



And also try connecting the dongle in a different system (If possible) and check if it detecting or not.





Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.