Windows 10: Broken lock screen, have to put the computer to sleep again to use

Discus and support Broken lock screen, have to put the computer to sleep again to use in Windows 10 Support to solve the problem; So my laptop started to have this random lock screen glitch and I don't know why it's happening. It happens randomly. I'm running Windows 10 Home... Discussion in 'Windows 10 Support' started by osly, Oct 7, 2018.

  1. osly Win User

    Broken lock screen, have to put the computer to sleep again to use


    So my laptop started to have this random lock screen glitch and I don't know why it's happening. It happens randomly.

    I'm running Windows 10 Home Version 1803 OS Build 17134.285.

    :)
     
    osly, Oct 7, 2018
    #1
  2. Michael Gall Win User

    lock screen - sleep problems

    Hi Kenny,

    For us to isolate your concern with lock screen and sleep mode, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    We look forward to your response.
     
    Michael Gall, Oct 7, 2018
    #2
  3. Rhina Vib Win User
    Lock screen not working on sleep

    Hi Polly,

    To be able to lock your screen while on Sleep mode, you can follow these steps:

    • Press the Windows key.
    • Type Sign in and hit
      Enter.
    • Select the option When PC wakes up from sleep under Require Sign-in.

    If you have other questions, don't hesitate to reach out.

    Thank you.
     
    Rhina Vib, Oct 7, 2018
    #3
  4. John Z NC Win User

    Broken lock screen, have to put the computer to sleep again to use

    Computer hangs at lock screen

    Good suggestion, but the symptom occurs after wakeup from a sleep displays the lock screen. Something happens while the computer sleeps to hang the lock screen. Will the computer sleep from safe mode?

    The computer seems to operate normally after a reboot until the next sleep/wake. Right now I plan to close all windows before letting the computer sleep to see if that prevents the issue. If it does I'll leave commonly used applications open one at a time.

    I'll try the safe mode boot and clean boot next if closing applications before sleeping does not help.
     
    John Z NC, Oct 7, 2018
    #4
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Broken lock screen, have to put the computer to sleep again to use

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