Windows 10: Broken Surface Camera?

My rear webcam for my surface is not working. The rear camera is there in drivers in the device manager, and it even says it is working properly. The windows camera app, however, can't detect the rear camera. Only the front camera works.


I was wondering if there was a fix to my problem. Nothing seems to help on the internet. It is quite possible that the rear camera was broken. Is there a way I can tell the webcam is cracked or broken and see if it isn't just a software issue?

:)

 

Camera on surface tablet

Hi,

You may flip the camera on your Surface by going in to the camera app settings. Kindly refer to the steps below:

• Open the Camera App on your Surface.
• Swipe down from the top of the camera window (this brings up the Camera Options, as seen below.)
• Tap Change Camera.
  
• Take picture as usual.
• Tap Change Camera again if you would like the camera to facing you.

Let us know if you will need further assistance.

 

SURFACE 3 camera and sound not working

Hi Michael,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with accessing sound and camera on Surface 3 device, do let us know the following to assist you better:

• Have you made any changes to the operating system prior to this issue?
• What exactly happens when you try to access camera and sound on your device?

This issue might have occurred due to corrupted/ missing drivers, I suggest you to try the below and check if it helps.

Step 1: Run the Hardware and Devices troubleshooter
and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

1. Press
Windows key from the keyboard, type Troubleshooting
and select it.

2. Click on
view all option on the upper left corner of Troubleshooting window.

3. Select the
Hardware and Device options from the list.

4. Click
Next to run the Hardware and Device Troubleshooter.

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.
  

Also, visit the computer manufacturer’s website and install the drivers being found and check if it helps.

For further assistance, I suggest you to refer to the below Microsoft article and check if it helps.

Browse topics for Surface 3

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

SURFACE BOOK 2 - IR FRONT CAMERA AND REAR CAMERA ISSUE

Click Start > Settings > Privacy > Camera

Toggle on Allow apps to access your Camera

Can you try the steps suggested in this thread for further throubleshooting?

https://answers.microsoft.com/en-us/surface/for...