Windows 10: Brother DCP-145C won't scan. I cannot install Brother's driver software. Hijacked by W10 !!

I need to scan some papers... [for a refund of $ 350,-... which I urgently need] ... but my printer doesn't scan. I try to install Brother driver software (W10 compatible) but the install program says the USB cable is not plugged in [which is incorrect] , in other words... proceeding is disabled.


Opening the printer's properties to change the driver software from that point shows me it has "Windows 10 driver software" and all options to alter that are disabled too.





Who can help?

Jo


PS: Who made up W10 ? i'd like to ask him/her a question about ethics.

:)

 

Brother DCP-145C and Windows 10

I got my Brother DCP-145C about 8 years ago when I had Windows XP. It has been through Windows 7, 8, 8.1 and 10. Ever since the second or third big Windows 10 Update, though, I have had problems. It only prints out a fraction of the page for the first
half hour or so after I turn my computer on, and then it works fine. I have had a live chat with your agents at least twice and gone through the correct uninstallation / installation process, but there is no change. I have restarted the Print Spooler in Windows
but that does not make a difference. Even though the printer works after half hour, it is very annoying! I have a hunch that it is more to do with Windows 10 and that I should get another printer. What do you think?

 

Brother printer DCP 1610w not scanning to my computer

Hi Linden,

Outdated scanner driver is one of the possible reasons why you are unable to scan using your Brother DCP 1610W printer. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• Have you tried to download and install the latest driver for your printer from the manufacturer's website?
• Do you receive any error messages?
• What program are you using to scan files?

Regards.

 

Desktop can't scan from Brother all in one


Hi.
I have an older Brother AIO connected wirelessly to my router. I am able to use the Brother software to scan files to a computer that also connects wirelessly.

Start>Brother Utilities>ControlCenter3





"File"





Did you install that software?

Downloads | DCP-L2540DW | United States | Brother

.