Windows 10: Brother DCP357C doesn't print after updating Windows

Hello


I have a Brother DCP 357C printer after the last update Windows 10 Home - update: KB4497165 I cannot print, I can scan documents and the printer status is "ready". I reinstalled the Brother drivers, changed the cable, changed the printer to another DCP 357C, and even checked on another laptop also after the update and the problem still exists.How can I solve it?

:)

 

Can't Access networked Brother Laser printer- To print or use Web I/f

Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

1. Control Panel->Devices and Printers->Add a Printer
2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
4. Select your printer name & model then install.

EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Brother printe Laser faded text

This is the Brother print quality troubleshooting guide for your printer: Online User's Guide

Follow the suggestions under the “faint” print topic. Light print is not a typical print problem requiring repair. Light print is usually a problem with your printer supplies, making it a consumables problem and not a printer hardware problem. Use a genuine brother toner cartridge and drum unit. Also check for the “toner save” feature that might be turned on.

If the light print continues, it is almost certainly the transfer roller that is causing the issue. However, it can be an electrical issue as well as an issue with the laser assembly.

Transfer rollers are usually a simple replacement but I don’t see a transfer roller available for this model of printer. Therefore, if using new, genuine supplies does not fix the problem the printer is not serviceable or is not worth the cost of repairing.