Windows 10: Brother laser printer sleeping issue

Discus and support Brother laser printer sleeping issue in Windows 10 Performance & Maintenance to solve the problem; I have always been able to print to my Brother laser printer from my laptop after it went to sleep. We got a new HP computer and now once it's sleeping... Discussion in 'Windows 10 Performance & Maintenance' started by JenniferDC, Jan 14, 2020.

  1. Brother laser printer sleeping issue


    I have always been able to print to my Brother laser printer from my laptop after it went to sleep. We got a new HP computer and now once it's sleeping I can't print to it from the computer. I can still print to it from my phone but not he computer. I keep having to reset the wifi connection bc it says offline. Help!

    :)
     
    JenniferDC, Jan 14, 2020
    #1
  2. topgundcp Win User

    Can't Access networked Brother Laser printer- To print or use Web I/f


    Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

    1. Control Panel->Devices and Printers->Add a Printer
    2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
    3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
    4. Select your printer name & model then install.

    EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

    Brother laser printer sleeping issue [​IMG]
     
    topgundcp, Jan 14, 2020
    #2
  3. Brother printe Laser faded text

    This is the Brother print quality troubleshooting guide for your printer: Online User's Guide

    Follow the suggestions under the “faint” print topic. Light print is not a typical print problem requiring repair. Light print is usually a problem with your printer supplies, making it a consumables problem and not a printer hardware problem. Use a genuine brother toner cartridge and drum unit. Also check for the “toner save” feature that might be turned on.

    If the light print continues, it is almost certainly the transfer roller that is causing the issue. However, it can be an electrical issue as well as an issue with the laser assembly.

    Transfer rollers are usually a simple replacement but I don’t see a transfer roller available for this model of printer. Therefore, if using new, genuine supplies does not fix the problem the printer is not serviceable or is not worth the cost of repairing.
     
    Appleoddity, Jan 14, 2020
    #3
  4. KenOp Win User

    Brother laser printer sleeping issue

    Can't print to Brother networked printer


    Well, just discovered the problem by comparing it to another computer here (it's still Win 8.1).

    It turns out that on the 'Advanced' tab of the printer properties, there's a dropdown box to select the driver. And for some reason, the driver was set to something called 'Brother Laser Leg Type1 Class Driver' rather than 'Brother MFC-8480DN Printer'. Selecting the latter fixed the problem. *Rolleyes

    Thanks to both of you for your suggestions.

    Ken
     
    KenOp, Jan 14, 2020
    #4
Thema:

Brother laser printer sleeping issue

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