Windows 10: Brother printer not connecting

I cannot get my printer up and running. I removed the update KB4560960 per instructions on the Brother website for my printer MFC-845CW.

I restarted my computer, restarted my printer, ran the Microsoft Troubleshooter, no problem detected. No communication between my PC and the printer. I have Windows 10.

:)

 

Brother printers - wireless connection

Yep, over the years I've contacted Brother by phone and online chat and email. They have a list of stock responses, none of which have solved the problem. Their printers work great when they're actually working. But the wireless issues are maddening. With other printer brands, my experience has been different - when the internet connection is restored, the printers automatically reconnect to the wifi SSID and work properly again, immediately. But for some reason this does not happen with Brother, even when their printers have reconnected.

 

Brother printers - wireless connection

I have two Brother printers: HL-2270DW and MFC-L2700DW. If the internet connection goes out for any reason, it's a nightmare for both printers. When the internet connection is restored, they still will not print, even when the WLAN report says Connection OK. But here's the worst part - there seems to be nothing I can do to fix this, except to wait. Eventually they'll start working normally again, and I have no idea why. Could be a few hours or maybe a few days, but then all of a sudden they're back. Until the next outage. Even a complete reinstall doesn't always work (and is obviously a pain to go thru each time). Any suggestions? Thanks!

 

Brother Printer exists & works, but won't "Install" - Why?

Gang I have really appreciated how Windows 10 can pickup devices on the network and get them working without the user even knowing what happened. Saves steps. With multifunction printers, however, it is better in some cases to run the Manufacturers software stack for key important key features, in this case scanning multiple pages into one PDF. I have not seen a case like this one: The Device, a Brother MFC-L2707dw, is working - windows dropped it into Devices & Printers with no intervention, both by USB, and later by WIFI. The basic functions work. It will print, scan, and copy. But all not well.

The info on the printer is not populated other than the basic ID: it gets the model correct, all other information missing in Windows Devices & Printers. Most importantly, in trying to install either the Basic Drivers package or the Full Features package from Brother [they only list those two in Downloads for Windows 10], I have to quit the install because it cannot detect the printer. Fails when connected by USB, and fails when connected only by WIFI [and the printer works on WIFI as well as USB]. Similarly, if I delete the Printer and then use the "Add Printer" in Windows Control Panel, Windows 10 cannot discover the device. [but it does... just not the prescribed way]

I have not tried this in Safe Mode - I assumed drivers would be squelched and the package would fail again.

Anyone have a suggestion here?

C