Windows 10: Brother Printer not responding

Discus and support Brother Printer not responding in Windows 10 Drivers and Hardware to solve the problem; I have now uninstalled four windows updates in order for my Brother Printer DCP-385C to work. Is a solution in the wind?... Discussion in 'Windows 10 Drivers and Hardware' started by JamesKleyn, Jul 1, 2020 at 1:27 AM.

  1. Brother Printer not responding

    I have now uninstalled four windows updates in order for my Brother Printer DCP-385C to work. Is a solution in the wind?

  2. jacobacci Win User

    Brother MFC J6720DW listed with strange icon in Devices and Printers

    I have reinstalled the drivers for my Brother MFC J6720DW and now the printer icon is listed in the unspecified category instead of the printer category. The printer is the "Device" icon to the right.

    Brother Printer not responding [​IMG]

    Right clicking on the icon shows the usual items for a printer (printing properties etc.), In addition it shows a "Browse Files" entry that lists the card reader of the printer.

    Brother Printer not responding [​IMG]

    To the left of the Brother printer icon there is another similar one that seems to be my USB card reader

    Brother Printer not responding [​IMG]
  3. topgundcp Win User
    Can't Access networked Brother Laser printer- To print or use Web I/f

    Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

    1. Control Panel->Devices and Printers->Add a Printer
    2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
    3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
    4. Select your printer name & model then install.

    EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

    Brother Printer not responding [​IMG]
  4. Brother Printer not responding

    Brother Printer MFC 635cw

    I have the same problem with a Brother MFC-J835DW. Neither of the above suggestions solved the problem.

    The printer worked with Windows 10 for several weeks. Today, Windows 10 says the printer is offline. The printer is turned on, connected to the network, and responds to a ping from the Windows 10 computer. But Windows 10 still thinks the printer is "offline".

    Windows printer troubleshooter was useless. It would only suggest that I turn the printer on.

    I tried to remove and uninstall the printer but Windows 10 became non-responsive and would not delete the printer.

    Does anyone know how to solve this problem?

Brother Printer not responding

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