Windows 10: browser error: website access site can't be reached but site is available

Hi,I have a not-so-new PC purchased new with W7, then I took the free upgrade to W10 several years back. The processor is IntelR CoreTM i7-2600 CPU @ 3.40GHz, with 8GB of memory. Yes, I know I need to upgrade my machine, but I use this machine only for documents and web browsing no gaming.The problem is strange... the biggest frustration is youtube far-too-often waiting for data or images on Amazon for example taking very long time to load. Other times, I find that some sites just don't connect, with browser saying the site took too long to respond.Here are some details: - This hap

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Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

accessing one website fails

Hi,

Possible browser issue is one of the possible reasons why this issue is happening. We need additional information to help isolate the issue. Kindly answer the following questions below:

• What browser are you using?
  
• Are you able to access other websites?
  
• Can you try other browsers like Internet Explorer and Microsoft Edge to access the website and tell us what will happen?
  

Also, try clearing the cache and cookies of the browser and see if it helps. Follow the steps below:

• Click Settings.
  
• Click History.
  
• Select History/Clear Recent History.
  
• Make sure that the Cache and Cookies check box is selected.
  
• Click Clear.
  
• Try to access the website.
  

We'll keep an eye out for your response.

 

i cant reach a website

Hi,

There are a lot of factors we need to consider why you cannot access a specific website. For us to provide the best resolution for you, kindly provide the following information:

• Is it only happening to a specific website?
• Have you tried using a different browser?
• Have you tried checking if you'll be able to access a different site?
• When did this issue occur?
• Are you receiving any error messages?

We are looking forward to your response.