Windows 10: Browsers crash when downloading/saving

Both Firefox and Chrome crash whenever I try to download or save a file. No error dialogs, they just stop and close when the "save" window opens.

Today Internet Explorer did the same thing.

The only browser that seems to be working properly is Edge.


I'm running Windows 10 Home (1803)

:)

 

Browser Tab Crashing

Hi,

Corrupted browser cache and extensions are some of the things that can cause your browser to crash. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Have you tried using a different browser other than the ones mentioned above? If yes, did you encounter the same error?
• What are the troubleshooting steps that you've performed to resolve your concern?

To rule out any performance issues, we suggest that you replicate your concern while you're in the clean boot environment and check if the issue persists. To do this, follow the steps provided on this

link.

We'll appreciate if you can send us an update.

 

Download issue with Edge browser

Hi,

We appreciate you for being part of Windows 10.

I understand that you are not able to download any files through EDGE browser.

Follow the below steps and check if it helps.

Step 1:

I suggest you clear the Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
• Select Settings and click on Choose what to clear.
• Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:

• 
  Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• 
  Right click on Microsoft EDGE.
  
• 
  Go to details click on microsoftedgeCP.exe and click
  end task.
  

You have to repeat it few times it worked for me hope it will help you to reset the Microsoft edge browser.

The download option will be available on the EDGE browser at the top right corner. Click on Hub (three horizontal symbol) and click on Downloads, there you will be able to click on Downloads folder and check where the download
files are getting saved.



Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Save BIOS crash.

Not a known issue. The crash suggests that the AMD driver crashed the system.

Does this happen every time?