Windows 10: BSOD 0x0000003b

Hello, Recently my PC sometimes crashes with a Blue Screen. There are two .dmp files in BlueScreenView102922-16062-01.dmp 29.10.2022 09:33:21 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff801`57815491 fffff801`5ddaa920 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3f90f0 x64 ntoskrnl.exe+3f90f0 C:\WINDOWS\Minidump\102922-16062-01.dmp 4 15 19041 843 604 29.10.2022 09:34:27 102622-13953-01.dmp 26.10.2022 14:01:31 INTERRUPT_EXCEPTION_NOT_HANDLED 0x0000003d fffff801`3a7a3968 fffff801`3a7a31a0 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3f90f0 x64 ntos

:)

 

7 different BSoD

Hey guys,

I have a serious problem. I make it as short as possible:

• system runs 100 % fine with the 10.12
• updatet to Catalyst 11.1 -> BSoD
• updatet to 11.1 Hotfix -> BSoD
• rollback to 10.12 -> BSoD
• removed ALL AMD files manually, installed 10.12 -> BSoD

• Temps are fine
• no sfc /scannow errors
• no chkdsk errors
• Prime, Furmark all fine
• regardless what driver I install -> BSoD
• I did no hw changes, no OC

Here are my BSoDs I receive:

• 0x0000010e
• 0x1000007e
• 0x0000007e
• 0x0000004e
• 0x0000003b
• dxgmms1.sys
• PFN_LIST_CORRUPT

They all refer to the GPU of course ...

From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
Apparently the 11.1 damaged my system irreparable.

Any advice or info would be very much appreciated *Smile

 

hal.dll BSOD error: 0x0000003b

Hello Kristopher,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.

I really appreciate all your efforts in trying to fix the issue.

I would suggest you to refer to the suggestions provided in the following Microsoft Community link given below and check if that helps.

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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

hal.dll BSOD error: 0x0000003b

Hi Kristopher,

Thank you for posting your query in Microsoft Community.

I appreciate you for providing details about the issue and your efforts towards resolving it.

I will certainly help you.

The SYSTEM_SERVICE_EXCEPTION bug check has a value of
0x0000003B and more likely to be a driver issue.

Step 1: I suggest you to run Driver Verifier.

Driver verifier is a utility built into the OS that will find the drivers that causes BSOD.

Refer to the following article Created by ZigZag3143 (Windows IT Pro.

Driver Verifier

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Step 2: Refer to the following article.

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Hope it helps.

Let us know the status, we are glad to assist you further.