Windows 10: BSOD after a few minutes of playing video games VIDEO_DXGKRNL_FATAL_ERROR

Discus and support BSOD after a few minutes of playing video games VIDEO_DXGKRNL_FATAL_ERROR in Windows 10 BSOD Crashes and Debugging to solve the problem; I have not come across this BSOD until a week ago. It is persistent across multiple games that I play; The only common aspect between them is their use... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PrinceSantos, Jul 1, 2021.

  1. BSOD after a few minutes of playing video games VIDEO_DXGKRNL_FATAL_ERROR


    I have not come across this BSOD until a week ago. It is persistent across multiple games that I play; The only common aspect between them is their use of Direct X 12, I believe. The BSOD only happens a few minutes into playing a video game, varying from 40 minutes to 5 minutes, and it would often close the game at first and bring me back to the desktop before showing the Blue Screen.I have already tried updating my display drivers, both Intel and Nvidia, updating my DirectX 12 library, and doing a System Restore, and the problem still persists.

    :)
     
    PrinceSantos, Jul 1, 2021
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Troubleshoot blue screen errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 1, 2021
    #2
  3. BSOD mostly on playing video games

    Hello,

    I have been struggling with BSOD since I changed my configuration and upgraded my CPU and motherboard.

    I took the new CPU and motherboard from a fully functionnal computer and installed them in a functionnal computer.

    I get the BSOD whenever I play video games, it can be during the loading screen or while playing. It usually come pretty fast ( <30 minutes).

    From the BSOD analysis I saw that it was related to hal.dll but I can not figure out the specific issue.

    Here are a dump file and my system specification:

    Dropbox - BSOD.zip - Simplify your life

    I hope you can help me debug this!

    Thank you
     
    AntoineGrinn, Jul 1, 2021
    #3
  4. Jaffo Win User

    BSOD after a few minutes of playing video games VIDEO_DXGKRNL_FATAL_ERROR

    BSOD and freezing while playing video games


    Done. The BIOS is updated, and so far I've seen the following improvements:


    • Rocket League no longer freezes on the developer's logo. I was actually able to play for a few minutes before the game crashed to the desktop.
    • Besiege still crashes about 5-10 minutes in, but it crashed to desktop rather than causing a BSOD.
    • World of Warcraft actually allowed me to change the resolution, and I was able to play for a minute or two before it crashed to desktop.

    Do you think it might be time to try and install the graphics card (Radeon HD 7970) I've got on hand, and see how things go from there?
     
    Jaffo, Jul 1, 2021
    #4
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BSOD after a few minutes of playing video games VIDEO_DXGKRNL_FATAL_ERROR

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