Windows 10: BSOD after Creators Update "Attempted Switch from DPC"

Discus and support BSOD after Creators Update "Attempted Switch from DPC" in Windows 10 BSOD Crashes and Debugging to solve the problem; System crashes 2-3 times a day, usually when idle. Log Collector files attached. Attachment 133382 83485 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Brett4u6, May 3, 2017.

  1. Brett4u6 Win User

    BSOD after Creators Update "Attempted Switch from DPC"


    System crashes 2-3 times a day, usually when idle. Log Collector files attached.

    Attachment 133382

    :)
     
    Brett4u6, May 3, 2017
    #1

  2. Error Code Attempted Switch from DPC Windows 10

    Need To fix "attempted switch from DPC "code
     
    RichardPlatt1313, May 3, 2017
    #2
  3. Windows 10 BSOD after installing Anniversary Update.

    BSOD shortly after boot-up for "KMODE_EXCEPTION_NOT_HANDLED" or "ATTEMPTED SWITCH FROM DPC". No other hardware or software changes other than the update to Win 10 Anniversary Edition.

    BSOD Crash Info
     
    testengineer64, May 3, 2017
    #3
  4. philc43 Win User

    BSOD after Creators Update "Attempted Switch from DPC"

    The crash report suggests that it is due to snapman.sys a part of the Acronis True Image software. Try updating or removing this software and seeing if it makes a difference.

    Code: BugCheck 100000B8, {86aceb40, c48878c0, 86ae6de0, 0} *** WARNING: Unable to verify timestamp for snapman.sys *** ERROR: Module load completed but symbols could not be loaded for snapman.sys Probably caused by : snapman.sys ( snapman+11f6b )[/quote]
     
    philc43, May 3, 2017
    #4
  5. Brett4u6 Win User
    Thanks. I've uninstalled Acronis and will see what happens. I read on their website that my version of Acronis is not compatible with Win10 so that is likely it.
     
    Brett4u6, May 3, 2017
    #5
  6. Brett4u6 Win User
    No joy. Even with Acronis uninstalled the system still crashes with the same error. I've attached another set of log collector files.

    Attachment 133536
     
    Brett4u6, May 4, 2017
    #6
  7. philc43 Win User
    The latest files still show the snapman.sys driver as being present and being the most likely cause. Depending on what method you used to uninstall you can still leave behind the drivers which then continue to load.

    Please try the following to uninstall Acronis using their cleanup utility: Acronis True Image: Cleanup Utility | Knowledge Base
     
    philc43, May 4, 2017
    #7
  8. Brett4u6 Win User

    BSOD after Creators Update "Attempted Switch from DPC"

    That did the trick. The uninstaller did find remnants of Acronis and remove them. All is well. Thanks
     
    Brett4u6, May 5, 2017
    #8
  9. philc43 Win User
    You're welcome *Thumbs
     
    philc43, Apr 5, 2018
    #9
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BSOD after Creators Update "Attempted Switch from DPC"

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