Windows 10: BSOD after update restart

Discus and support BSOD after update restart in Windows 10 Installation and Upgrade to solve the problem; When my wife came to her computer yesterday she had the BSOD with Restart and Advanced Options buttons active. I've tried several restarts, and a... Discussion in 'Windows 10 Installation and Upgrade' started by WilliamWoodard2, Jan 14, 2021.

  1. BSOD after update restart

    When my wife came to her computer yesterday she had the BSOD with Restart and Advanced Options buttons active. I've tried several restarts, and a couple of restores but the restarts don't work and the restore gives me an error message. It also won't start in safe mode from the advanced options button but simply takes me back to the BSOD. I can get a command prompt. Any suggestions that don't involve a reset? I think that is what the Microsoft assistant suggested when I tried a chat.

    WilliamWoodard2, Jan 14, 2021
  2. alexsubri Win User

    BSOD- atikmpag.sys

    This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:
    • Drivesweeper all drivers & in Safe Mode
    • Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
    • After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers
    BSOD after update restart [​IMG]

    Once your done, restart the PC and then try installing the latest drivers.

    I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

    Best of luck! *Toast :toast:
    alexsubri, Jan 14, 2021
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond BSOD after update restart :) Best regards.

    And thanks for the tip of that program, I'll have it on my list.
    3Colors, Jan 14, 2021
  4. Arrakis9 Win User

    BSOD after update restart

    Random restarts

    when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.
    Arrakis9, Jan 14, 2021

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