Windows 10: BSOD after update to 1909 KB4551762

Discus and support BSOD after update to 1909 KB4551762 in Windows 10 BSOD Crashes and Debugging to solve the problem; After updating to KB4551762 system crashes with BSOD. Can boot in Safe mode but not a clean boot. Understand from the community that latest updates... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JEA5555, Mar 30, 2020.

  1. JEA5555 Win User

    BSOD after update to 1909 KB4551762


    After updating to KB4551762 system crashes with BSOD. Can boot in Safe mode but not a clean boot. Understand from the community that latest updates causing a lot of problems. I attached the minidumps below and see if anyone can help. Thanks!


    Minidump

    :)
     
    JEA5555, Mar 30, 2020
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Mar 30, 2020
    #2
  3. 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) - Error 0x80070157

    2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) - Error 0x80070157

    Unable to update..... any one with similar problems?
     
    miltonoshima, Mar 30, 2020
    #3
  4. Optimxr Win User

    BSOD after update to 1909 KB4551762

    KB4551762 update fails repeatedly, gives Error 0x800f0986

    I am running Windows 10 Pro, 1909, x64 and all other updates have installed successfully except KB4551762. I was unable to find any other posts similar to my problem. The actions I have done so far are:
    - Ran Troubleshooter for Windows updates....no problem found.
    - Manually downloaded/installed KB4551762 with same results...failed with Error 0x800f0986.
    - Restarted into Safe Mode but the Windows Updates didn't seem to work, just got a blank screen with Windows updates at top.
    - Checked Device Manager for any problems but nothing showed bad.
    - Checked my disk space, more than 100GB free space.
    At this point I need some help so any suggestions would be welcome. Thanks in advance.
     
    Optimxr, Mar 30, 2020
    #4
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BSOD after update to 1909 KB4551762

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