Windows 10: BSOD after upgrade from Windows 7. Cannot Boot.

Code: BugCheck 19, {20, ffffc001f15916a0, ffffc001f1591720, 5080303} Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRetrieveStringFromRegistry+6de7e ) Followup: MachineOwner ---------[/quote] Code: ffffd000`b161bc98 fffff801`bfaf2fe8 nt!KeBugCheckEx ffffd000`b161bca0 fffff801`24b2c09e nt!ExFreePool+0x320 ffffd000`b161bd80 fffff801`24abdeda dxgkrnl!DxgkRetrieveStringFromRegistry+0x6de7e ffffd000`b161bde0 fffff801`24ad28b9 dxgkrnl!DpiGetAdapterInfo+0x71a ffffd000`b161bfa0 fffff801`24ad0ccf dxgkrnl!DXGADAPTER::Initialize+0x1d1 ffffd000`b161c730 fffff801`24ad07b0 dxgkrnl!DXGGLOBAL::CreateAdapter+0x73 ffffd000`b161c890 fffff801`24acdb1d dxgkrnl!DxgkAddAdapter+0x40 ffffd000`b161c8c0 fffff801`24acd34a dxgkrnl!DpiFdoStartAdapter+0x47d ffffd000`b161cb70 fffff801`bf965e88 dxgkrnl!DpiFdoStartAdapterThread+0x1ba ffffd000`b161cc00 fffff801`bf9d2326 nt!PspSystemThreadStartup+0x58 ffffd000`b161cc60 00000000`00000000 nt!KiStartSystemThread+0x16[/quote] Code: ffffd000`b161c040 fffff801`29e0c820Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x72c820[/quote] Code: Image name: nvlddmkm.sys Timestamp: Tue Aug 25 19:11:50 2015 (55DC709E)[/quote] Axe0 is absolutely right, nvidia display driver is not present in the system at all.

But, it appears that you are also right, you have installed the 355.82 WHQL. It caused a BSOD right there and uninstalled the nvidia display adapter from the system.

Unfortunately in this situation you will not be able to run the furmark test on the dedicated nvidia graphics.

But there is Intel HD graphics 3000, it will be enough for almost eerything other than some high end games.

As the same issue is continuing with multiple versions of the display driver, we can say that it is the issue from the part of the dedicated graphics card (NVIDIA® GeForce® 610M with 2GB DDR3). And, as it is a laptop, it is a bit difficult to deal with the hardware issues of the laptops. My best suggestion for you would be to bring the laptop to an ASUS service center. Explain them the issue and ask for a fix including replacing/removing the card.

 

I did get an answer from Asus, but the driver is the same. Thanks to everyone who helped.


Thank you for contacting ASUS Service Care.
My name is Cloud and it's my pleasure to help you with your problem.
We are so sorry for the inconvenience in using our product.
We’re sincerely sorry for delay due to server maintenance

Here is the latest nVidia driver for GT 610M.

Version 355.82
http://us.download.nvidia.com/Window...ional-whql.exe

 

Take it to a service center, because it may need to replace the nvidia chip. Talking with a rep would not be very helpful.

 

The NVidia driver which appears to have worked for me is 10.18.13.5354. Thanks to everyone who helped.

 

Glad you have the right driver now *Smile

 

Unfortunately, that is the driver present in the dumps you uploaded with your initial post.
Code: ffffd000`5072bdb0 fffff801`1741a550Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x71a550[/quote] Code: Image name: nvlddmkm.sys Timestamp: Mon Jul 13 22:20:59 2015 (55A3EC73)[/quote] So, the failing nvidia driver is the one of July, 13. Then, which is this one? It is NVIDIA GeForce driver 353.54 WHQL for Windows 10 . Exactly that driver that you are saying to run stable there.
Code: DriverVer = 07/13/2015, 10.18.13.5354 / r352_00-220[/quote]

 

I'm attaching a screenshot. I hope it helps.