Windows 10: BSOD after watching videos

I recently built my custom computer and every time I watch a video on Youtube or any other streaming channel the computer crashes and says that it will restart but it doesnt do and I have to manually restart it myself. Any help would be much appreciated!


Thanks in advance *Smile

:)

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys)

BSOD while using Youtube or watching videos on IE or Chrome. I'm using Windows 10. I bought Dell i7567 Inspiron. I had this BSOD and got my laptop replaced. After one week of use the new laptop has same BSOD. This happens only while watching Videos.

I tried reinstalling OS, Updating Drivers, contacted Dell and they updated drivers manually and nothing has worked. Any idea on how to resolve this ?

 

"WHEA_UNCORRECTABLE_ERROR" BSOD while watching video in browsers (Google Chrome, Mozilla Firefox)

Here are the bsod_minidumps, MSInfo32_export, Speccy_export.

It's very strange that this behaviour is random - it appears from time to time. Sometimes I watch video and there is nothing, sometimes there are several BSODs in a row. I didn't find a straight corellation between watching videos in a browser and BSODs,
but I have noticed that BSOD doesn't appear when I do all the other things (watching video in a local desktop player, playing games, working with Office, etc.).

 

Hi Pauly.I build recently also a skylake computer.I have the same problems.I found no solution at the moment.

 

Hello Pauly and welcome to 10forums! *Smile

I looked at the dump files and you have a lot of different types of BSODs, and I would recommend that you do the following things:

Please run memtest86+ for at least 8 passes, here is a tutorial:
memtest86+ test ram

Also please head over to ASRock Support download page and download and update all drivers:
Fatal1ty H170

Please update your graphics card drivers:
AMD drivers

Please run the system file checker tool as well:
SFC command

Cheers, Boris *Smile