Windows 10: BSOD al startup or undocking

Discus and support BSOD al startup or undocking in Windows 10 Drivers and Hardware to solve the problem; Hi, I'm having BSOD in several laptops at undocking or startup. Are Lenovo X1 Carbon 4 and 5 Gen. Windbg shows me the following: *... Discussion in 'Windows 10 Drivers and Hardware' started by Oscar.Oscar, Feb 13, 2020 at 6:57 AM.

  1. BSOD al startup or undocking


    Hi,

    I'm having BSOD in several laptops at undocking or startup.

    Are Lenovo X1 Carbon 4 and 5 Gen.

    Windbg shows me the following:



    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************


    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1

    An attempt was made to access a pageable or completely invalid address at an

    interrupt request level IRQL that is too high. This is usually

    caused by drivers using improper addresses.

    If kernel debugger is available get stack backtrace.

    Arguments:

    Arg1: 0000000000002000, memory referenced

    Arg2: 0000000000000002, IRQL

    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation

    Arg4: fffff80283e14f4f, address which referenced memory



    Debugging Details:

    ------------------



    *** WARNING: Unable to verify timestamp for klwfp.sys

    *** WARNING: Unable to verify timestamp for win32k.sys



    KEY_VALUES_STRING: 1



    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1



    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    SYSTEM_MANUFACTURER: LENOVO



    SYSTEM_PRODUCT_NAME: 20FB003TSP



    SYSTEM_SKU: LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th



    SYSTEM_VERSION: ThinkPad X1 Carbon 4th



    BIOS_VENDOR: LENOVO



    BIOS_VERSION: N1FET43W 1.17



    BIOS_DATE: 08/02/2016



    BASEBOARD_MANUFACTURER: LENOVO



    BASEBOARD_PRODUCT: 20FB003TSP



    BASEBOARD_VERSION: SDK0J40705 WIN



    DUMP_TYPE: 2



    BUGCHECK_P1: 2000



    BUGCHECK_P2: 2



    BUGCHECK_P3: 1



    BUGCHECK_P4: fffff80283e14f4f



    WRITE_ADDRESS: fffff8027e56e3b0: Unable to get MiVisibleState

    Unable to get NonPagedPoolStart

    Unable to get NonPagedPoolEnd

    Unable to get PagedPoolStart

    Unable to get PagedPoolEnd

    0000000000002000



    CURRENT_IRQL: 2



    FAULTING_IP:

    ndis!ndisNblTrackerUpdateOwnershipCount+4b

    fffff802`83e14f4f 4c0112 add qword ptr [rdx],r10



    CPU_COUNT: 4



    CPU_MHZ: a20



    CPU_VENDOR: GenuineIntel



    CPU_FAMILY: 6



    CPU_MODEL: 4e



    CPU_STEPPING: 3



    CPU_MICROCODE: 6,4e,3,0 F,M,S,R SIG: C6'00000000 cache C6'00000000 init



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    BUGCHECK_STR: AV



    PROCESS_NAME: System



    ANALYSIS_SESSION_HOST: PC



    ANALYSIS_SESSION_TIME: 02-13-2020 12:07:44.0635



    ANALYSIS_VERSION: 10.0.18362.1 x86fre



    TRAP_FRAME: ffffce00a6a3f1c0 -- .trap 0xffffce00a6a3f1c0

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000000002000 rbx=0000000000000000 rcx=ffff94888d4c6320

    rdx=0000000000002000 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff80283e14f4f rsp=ffffce00a6a3f358 rbp=ffff948874e87c01

    r8=0000000000000002 r9=ffffce00a6a3f3e8 r10=ffffffffffffffff

    r11=000000000000000f r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei pl nz na po nc

    ndis!ndisNblTrackerUpdateOwnershipCount+0x4b:

    fffff802`83e14f4f 4c0112 add qword ptr [rdx],r10 ds:00000000`00002000=????????????????

    Resetting default scope



    LAST_CONTROL_TRANSFER: from fffff8027e1ce469 to fffff8027e1bc810



    STACK_TEXT:

    ffffce00`a6a3f078 fffff802`7e1ce469 : 00000000`0000000a 00000000`00002000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

    ffffce00`a6a3f080 fffff802`7e1ca7a5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69

    ffffce00`a6a3f1c0 fffff802`83e14f4f : fffff802`83e125b9 ffff9488`8cf7de70 ffff9488`90683601 ffff9488`906836e0 : nt!KiPageFault+0x465

    ffffce00`a6a3f358 fffff802`83e125b9 : ffff9488`8cf7de70 ffff9488`90683601 ffff9488`906836e0 fffff802`7e36a0a9 : ndis!ndisNblTrackerUpdateOwnershipCount+0x4b

    ffffce00`a6a3f360 fffff802`84364bfb : 00000000`00000001 ffff9488`90683601 00000000`00000000 00000000`00000000 : ndis!NdisFreeCloneNetBufferList+0x339

    ffffce00`a6a3f3e0 fffff802`881c2a46 : badbadfa`badbadfa ffff9488`9237cce0 ffff9488`74e87cc0 00000000`00000000 : fwpkclnt!FwpsFreeCloneNetBufferList0+0x20b

    ffffce00`a6a3f420 badbadfa`badbadfa : ffff9488`9237cce0 ffff9488`74e87cc0 00000000`00000000 00000000`00000000 : klwfp+0x2a46

    ffffce00`a6a3f428 ffff9488`9237cce0 : ffff9488`74e87cc0 00000000`00000000 00000000`00000000 fffff802`84366e71 : 0xbadbadfa`badbadfa

    ffffce00`a6a3f430 ffff9488`74e87cc0 : 00000000`00000000 00000000`00000000 fffff802`84366e71 ffff9488`9237cce0 : 0xffff9488`9237cce0

    ffffce00`a6a3f438 00000000`00000000 : 00000000`00000000 fffff802`84366e71 ffff9488`9237cce0 00000000`00000000 : 0xffff9488`74e87cc0





    THREAD_SHA1_HASH_MOD_FUNC: 11c28e688aeb1d0352ec8de06babc562b766d8b1



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1d658a8a33b064b6ea8c4374522eed51964927b



    THREAD_SHA1_HASH_MOD: 19fd3d4d87dc71f6f24754189dfa260eea365902



    FOLLOWUP_IP:

    fwpkclnt!FwpsFreeCloneNetBufferList0+20b

    fffff802`84364bfb 488b5c2448 mov rbx,qword ptr [rsp+48h]



    FAULT_INSTR_CODE: 245c8b48



    SYMBOL_STACK_INDEX: 5



    SYMBOL_NAME: fwpkclnt!FwpsFreeCloneNetBufferList0+20b



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: fwpkclnt



    IMAGE_NAME: fwpkclnt.sys



    DEBUG_FLR_IMAGE_TIMESTAMP: 58c1e6ed



    IMAGE_VERSION: 10.0.18362.295



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: 20b



    FAILURE_BUCKET_ID: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



    BUCKET_ID: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



    PRIMARY_PROBLEM_CLASS: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



    TARGET_TIME: 2020-02-04T07:55:19.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 30



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: unknown_date



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 574d



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:av_fwpkclnt!fwpsfreeclonenetbufferlist0



    FAILURE_ID_HASH: {c8d1af04-4ef8-f0ad-e7e1-bec4e1c2d131}



    Followup: MachineOwner


    ---------

    :)
     
  2. Avedis53 Win User

    Can't get GPU-Z to start with Windows 8.1 startup

    I'm not sure how to do that. Could you list the steps for a noob?
     
  3. Undock Windows 10 laptop

    Hi,

    Thank you for posting on Microsoft Community. I will certainly help you with this.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • Are you facing any issue while undocking the laptop from docking station?
    As of now there is no such software “undock" button for Windows 10, you can use hardware undock button to undock the laptop.

    Hope the information helps. Do reply if you need further assistance, we will be happy to help you.

    Thank you.
     
    Parth P Patel, Feb 13, 2020 at 7:07 AM
    #3
  4. BSOD al startup or undocking

    Undocking a laptop with Windows 10

    Hello Cristian,

    Undocking a portable computer while it is in either standby mode or hibernate mode can result in data loss and system instability. For us to isolate and assist you better with this, kindly answer the following questions:

    • When did you start noticing this issue? Have you made any recent changes prior to it?
    • Can you also tell us the make and model of your laptop? Which build and version are you using?
    • Any troubleshooting steps you've tried so far?

    We're looking forward to your response.
     
    Michelle Vil, Feb 13, 2020 at 7:07 AM
    #4
Thema:

BSOD al startup or undocking

Loading...
  1. BSOD al startup or undocking - Similar Threads - BSOD startup undocking

  2. BSOD at startup

    in Windows 10 Installation and Upgrade
    BSOD at startup: When I start my computer I get the BSOD saying :) PC had a problem and we are gathering information and will restart. Restart boots normally without a problem. How do I attach the zip file I created with the files specified in the BSOD post? Can you tell me what's going on?...
  3. What is this program for? AL open AL

    in Windows 10 BSOD Crashes and Debugging
    What is this program for? AL open AL: What is this program for? AL open AL thank you[ATTACH] https://answers.microsoft.com/en-us/windows/forum/all/al/60f79373-0dd8-4522-9986-55b834d8bd53
  4. BSoD on startup

    in Windows 10 BSOD Crashes and Debugging
    BSoD on startup: I'm in a bit of a pickle Whenever I start my desktop I get BSoD and because this is been going on for a little bit, takes me straight to the auto repair tool. The error message I get is "D\windows\system32\logfiles\Srt\SrtTrail.txt" My windows partition is on my C...
  5. BSOD on startup

    in Windows 10 BSOD Crashes and Debugging
    BSOD on startup: Hello! A friend is having issues with his windows... He started his computer and it got a BSOD, can someone help me identify what the issue was and maybe how to solve it? This is his minidump: https://www.dropbox.com/s/p135bgiwcm170ba/030219-6625-01.zip?dl=0 I disabled...
  6. Computer BSODs on startup

    in Windows 10 BSOD Crashes and Debugging
    Computer BSODs on startup: Hey all, After getting home from work a few nights ago I went to boot up my "work" computer only to be met with a BSOD. The code was "Critical Service Failed" I restarted it a few times to no avail. I tried waiting a day without anything plugged in and it still BSOD'd, the...
  7. BSOD on startup

    in Windows 10 BSOD Crashes and Debugging
    BSOD on startup: PC attempted startup many times, reporting different errors, but "driver overran stack buffer" repeated several times. No previous history of problems since installing 10 over 1 year ago. Eventually started after multiple attempts over several hours, but I had not changed any...
  8. BSOD on startup.

    in Windows 10 BSOD Crashes and Debugging
    BSOD on startup.: I'm running windows 10 on my iMac via bootcamp, and in the past I would get a BSOD 2 - 3 mins after startup. This has stopped for a while, but now I got one even before it started up. When the white circle was spinning on startup, it just froze for a good minute, booted up,...
  9. BSOD on startup

    in Windows 10 BSOD Crashes and Debugging
    BSOD on startup: Hi. Pulling my hair out on this one. Getting a DPC_WATCHDOG_VIOLATION on BSOD. The computer was updated a while ago to Windows 10 and has been used for quite a while with it. I saw some threads about the Intel iastor.sys, but it appears that the computer was setup with the...
  10. BSOD on startup

    in Windows 10 BSOD Crashes and Debugging
    BSOD on startup: I receive an error KMODE_EXCEPTION_NOT_HANDLED (mv91xx.sys) on startup. It will just reboot and I could use help with getting into safe mode and I assume changing the driver causing it. Any suggestions or links would be appreciated. 35339