Windows 10: Bsod and can't log into administrator account

Hi,

Our desktop running Windows 10 has started crashing with a Bsod. It does it immediately after logging into the administrator account and at some point after logging into a std user account.


I want to run chkdsk because the event viewer shows bad blocks on the disk but I can't get into the administrator command prompt - even starting in safe mode it defaults to the std user account. Do I need to boot Windows 10 from a disk or flash drive to do this? Thanks in advance.

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.

 

Linking Microsoft Account to my Local Account Caused me to Lose Administrator Access

Hi,



Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I suggest you to refer to the below steps and check if it helps.

Step 1: Try to login to your temporary user account, enable built in administrator account and try to change the account settings.

• 
  Press Windows + X key together on your desktop screen.
  
• 
  Click on Command Prompt (admin) to open
  Command Prompt.
  
• 
  Type the following command and hit Enter:
  

• 
  net user administrator /active: yes
  (Check for the spaces)
  

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



Step 2: Follow the below steps,

• 
  Type User Accounts in the Search box from the desktop and select
  Change the User Accounts.
  
• 
  Here you will be able to see all the user accounts on your computer.
  
• 
  Select the User account and see if it is a Standard user account or Administrator.
  
• 
  If it is standard user then, change it to Administrator.
  
• 
  Now, log out from the Built-in Administrator account and try to log-in with your Administrator account.
  

Hope it helps. Kindly update the status of this issue, we will be happy to help you.