Windows 10: BSOD and I think Defender is the problem. Can someone confirm?

I have been running Dell Update, but it never recommended this updated driver. I went ahead an updated the driver. I also changed the power management to "High Performance".

If it crashes again, I will disable AHCI power management.

 

Has your computer bugchecked since updating your SSD's firmware?

 

1) Uninstall and reinstall: Cisco AnyConnect Secure Mobility Client
2) Post an updated zip: BSOD - Posting Instructions - Windows 10 Forums



Code: 7/13/2017 8:00 PM Application Error Faulting application name: vpnagent.exe, version: 3.1.14018.0, time stamp: 0x56d417e2 Faulting module name: vpnagentutilities.dll, version: 3.1.14018.0, time stamp: 0x56d416ff Exception code: 0xc0000005 Fault offset: 0x00033fc5 Faulting process id: 0x7f0 Faulting application start time: 0x01d2fbf9b9dce3a0 Faulting application path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe Faulting module path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagentutilities.dll Report Id: 29327e7c-f975-462d-a63b-2349c7c8aef4 Faulting package full name: Faulting package-relative application ID:7/13/2017 4:19 PM Application Error Faulting application name: vpnui.exe, version: 3.1.14018.0, time stamp: 0x56d419eb Faulting module name: combase.dll, version: 10.0.15063.296, time stamp: 0x9847392f Exception code: 0xc0000005 Fault offset: 0x000c5a9f Faulting process id: 0x2bb4 Faulting application start time: 0x01d2fb53341e46b8 Faulting application path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe Faulting module path: C:\WINDOWS\System32\combase.dll Report Id: 25cc5933-1938-4171-b1c6-7a25ae75fa72 Faulting package full name: Faulting package-relative application ID:8/17/2017 2:04 PM Application Error Faulting application name: vpnui.exe, version: 3.1.14018.0, time stamp: 0x56d419eb Faulting module name: combase.dll, version: 10.0.15063.447, time stamp: 0x8543d53c Exception code: 0xc0000005 Fault offset: 0x000c5a9f Faulting process id: 0x26f0 Faulting application start time: 0x01d317611626de71 Faulting application path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe Faulting module path: C:\WINDOWS\System32\combase.dll Report Id: c4dd10ee-449e-4052-a722-a762bff383cd Faulting package full name: Faulting package-relative application ID:8/9/2017 4:08 PM Application Error Faulting application name: vpnui.exe, version: 3.1.14018.0, time stamp: 0x56d419eb Faulting module name: combase.dll, version: 10.0.15063.447, time stamp: 0x8543d53c Exception code: 0xc0000005 Fault offset: 0x000c5a9f Faulting process id: 0x2980 Faulting application start time: 0x01d3107575c2465a Faulting application path: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe Faulting module path: C:\WINDOWS\System32\combase.dll Report Id: 2c55c64a-d9aa-4ae1-9108-c7f5712e4c3d Faulting package full name: Faulting package-relative application ID:[/quote]

 

I did a bugcheck again with HDTune. No errors found.

 

My computer has not crashed yet after updating the SSD firmware. I will reinstall Cisco AnyConnect, if it crashes one more time.

 

Please post a new zip: BSOD - Posting Instructions - Windows 10 Forums

 

Hello @zbook,

I am all set with this. Looks like this was an issue with Windows 10 itself. After installing all the updates,the number of BSOD's have reduced. Now they are almost once in couple of months, which i am ok to deal with.

Thank you all the other too who tried to help me.

 

Hi nags,

You are welcome.
That's great that it was improved with with updates.
We are using a new log collector.
Let's have a look at what has happened in the past 6 - 7 months.
Maybe some residual can be found.
log collector v2-beta08.zip
(extract > open)
See if you can use the beta log collector and post an updated zip into the thread for troubleshooting.