Windows 10: BSOD appearing randomly, error 0x122 0x124 and 0x139

Discus and support BSOD appearing randomly, error 0x122 0x124 and 0x139 in Windows 10 BSOD Crashes and Debugging to solve the problem; So, I built my dad a computer specs are as follows: cpu: i5-6500 mobo: gigabyte ga z170-d3h (bios version f2) gpu: asus strix gtx 950 ram: pny... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by lyfeis, Dec 25, 2016.

  1. lyfeis Win User

    BSOD appearing randomly, error 0x122 0x124 and 0x139


    So, I built my dad a computer specs are as follows:

    cpu: i5-6500
    mobo: gigabyte ga z170-d3h (bios version f2)
    gpu: asus strix gtx 950
    ram: pny anarchy 2400 2x8gb ddr4 (they are colored blue)
    psu: it's a seasonic 620 watt, not sure exactly which one, can find out if necessary
    wifi card: tp-link 150 mbps 751nd
    ssd: a corsair 240gb ssd BX-200 is the only drive in here

    i'm just trying to get the pc to work for him so he doesn't have to stress about blue screens, it's never happened to him he said while using it (only on startup sometimes he said), but when I was using it a few weeks ago I got a blue screen and now I am trying to fix it tonight since I have a little bit of time.

    Unfortunately, do not have any specific info on the BSOD's since I'm not sure exactly when or why it is happening, although I noticed an issue with the wifi card when looking at BlueScreenView, so I turned off pc and reseated the wifi card and haven't had a blue screen yet (10 minutes or so to post this)

    Thanks in advance for any info you may provide!

    Edit:
    -Would also like to add that, according to CPUID HWmonitor there is nothing going over 35 degrees Celsius on there, so don't think there are any heat issues.
    -Also have already tested the RAM, do not think any issues with that (boots up fine with both sticks, and have run the Windows Memory diagnostic without errors).
    - I have also already completed a fresh re-install of Windows 10 to see if maybe was an issue, although I think I may have installed nvidia graphics drivers before the first BSOD on the new install (perhaps these drivers causing problems/ gpu ?)

    :)
     
    lyfeis, Dec 25, 2016
    #1

  2. BSOD error WHEA_UNCORRECTABLE_ERROR 0x124

    Hi Fabio,

    Blue screen error has many symptoms. One example is if your running applications overload your total RAM. It will trigger this error and you will need to restart your computer. To better assist you with your concern regarding this system failure, we’d
    like to know the following:

    • Changes you’ve made to your computer prior to your concern.
    • The version of your Windows. To know which version of Windows you are using, press
      Windows + R to open run window, type
      winver and press Enter.
    • Your PC system specifications. To know your PC specs, follow the steps below:
      • Press Windows + S to open Search Box. Type
        About then click it.
      • Send us the screenshot.
    • If you are using a PC or laptop.
    • Make and model of your computer.
    • The percentage of free space on your hard disk.
    • The specific error you encounter on Blue Screen (Send us the photo).
    In addition, you can visit this link to start troubleshooting blue screen errors.

    We're looking forward to your response.
     
    Johann Eva, Dec 25, 2016
    #2
  3. BSOD error WHEA_UNCORRECTABLE_ERROR 0x124

    You can send a photo of the blue screen error of your computer by using a smartphone. This screen will show the specific error that will associate with the workaround that is available to our resources.

    According to your laptop specs that already existed since 2011, you will need to check if the recommended system requirements of Windows 10 Pro will match to your computer. Visit this

    site
    for more information about the optimal computer specification that works best for Windows 10.
    If you see the details, you will realize that your computer will have a hard time accommodating this operating system.

    Get back to us once you capture all the details in your blue screen error message.
     
    Johann Eva, Dec 25, 2016
    #3
  4. Ztruker Win User

    BSOD appearing randomly, error 0x122 0x124 and 0x139

    Several of the dumps show a hardware error:
    Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000004, PCI Express Error Arg2: ffffd5846468a038, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000 Arg4: 0000000000000000[/quote] Code: 0: kd> !errrec ffffd5846468a038 =============================================================================== Common Platform Error Record @ ffffd5846468a038 ------------------------------------------------------------------------------- Record Id : 01d2580af387ecea Severity : Fatal (1) Length : 672 Creator : Microsoft Notify Type : PCI Express Error Timestamp : 12/17/2016 2:26:44 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : PCI Express ------------------------------------------------------------------------------- Descriptor @ ffffd5846468a0b8 Section @ ffffd5846468a148 Offset : 272 Length : 208 Flags : 0x00000001 Primary Severity : Recoverable Port Type : Root Port Version : 1.1 Command/Status: 0x2810/0x0006 Device Id : VenIdBSOD appearing randomly, error 0x122 0x124 and 0x139 :DevId : 8086:a169 Class code : 030400 Function No : 0x02 Device No : 0x1b Segment : 0x0000 Primary Bus : 0x00 Second. Bus : 0x00 Slot : 0x0000 Dev. Serial # : 0000000000000000 Express Capability Information @ ffffd5846468a17c Device Caps : 00008001 Role-Based Error Reporting: 1 Device Ctl : 0007 ur FE NF CE Dev Status : 0013 ur fe NF CE Root Ctl : 0008 fs nfs cs AER Information @ ffffd5846468a1b8 Uncorrectable Error Status : 00009000 ur ecrc mtlp rof uc CA cto fcp PTLP sd dlp und Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und Uncorrectable Error Severity : 00060011 ur ecrc MTLP ROF uc ca cto fcp ptlp sd DLP UND Correctable Error Status : 00002000 ADV rtto rnro dllp tlp re Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re Caps & Control : 0000000f ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP Header Log : 4a004001 03000004 00000038 00000000 Root Error Command : 00000000 fen nfen cen Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer Correctable Error Source ID : 00,00,00 Correctable Error Source ID : 00,00,00 =============================================================================== Section 1 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffd5846468a100 Section @ ffffd5846468a218 Offset : 480 Length : 192 Flags : 0x00000000 Severity : Informational Proc. Type : x86/x64 Instr. Set : x64 CPU Version : 0x00000000000506e3 Processor ID : 0x0000000000000000[/quote] This indicates a problem with the PCI-E (PCI Express slot) or the device plugged into it. What add-on cards do you have plugged into a PCI-E slot on the system board?
     
    Ztruker, Dec 25, 2016
    #4
  5. lyfeis Win User
    Only cards I have are a GPU and wifi card, the wifi card is like 5 years old though do you think I should replace that first then see?
     
    lyfeis, Dec 25, 2016
    #5
  6. axe0 New Member
    It seems to be a driver (or device) that is from Intel (or from Intel but provided by Gigabyte)
    You could try to update the chipset drivers that have gotten an update just recently.
     
  7. lyfeis Win User
    Ok so I'll update the drivers and if that doesn't fix it I'll try removing the pcie card. I have a weird theory that it could be an issue with the psu being installed incorrectly (like physically dislodged) and that static charge onto the case is causing that. Is that even possible or am I crazy ? Because twice when closing my PC case as soon as I touched the side panel to the rest of the case it bsod'd. Twice in a row it happened
     
    lyfeis, Dec 26, 2016
    #7
  8. Ztruker Win User

    BSOD appearing randomly, error 0x122 0x124 and 0x139

    Doubt it's the PSU install. There should be at least one screw going through the case into the PSU, which will provide good grounding.

    That doesn't mean the PSU is perfect, there could be some kind of problem but the only way to check is to replace it and see what happens.
     
    Ztruker, Dec 26, 2016
    #8
  9. lyfeis Win User
    You guys have been very helpful, thanks so much.

    I removed the wi-fi card and now am using a powerline adapter to get internet onto this PC. Appears no blue screen has happened since, will check in again if I begin having any more issues.

    Thanks again, will mark this as solved.
     
    lyfeis, Dec 28, 2016
    #9
  10. Ztruker Win User
    I like Powerline. I've used them several time when my PC was a long way from my router. Always worked great and gave me better performance than a WiFi connection.
     
    Ztruker, Apr 5, 2018
    #10
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BSOD appearing randomly, error 0x122 0x124 and 0x139

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