Windows 10: BSOD at random times i thought it was chrome.

Discus and support BSOD at random times i thought it was chrome. in Windows 10 BSOD Crashes and Debugging to solve the problem; hi please see attached .zip as requested in forum rules I have also had the same reference by pointer BSOD in 8.1 I thought upgrading to windows 10... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by angvil, Jul 31, 2015.

  1. angvil Win User

    BSOD at random times i thought it was chrome.


    hi please see attached .zip as requested in forum rules

    I have also had the same reference by pointer BSOD in 8.1 I thought upgrading to windows 10 would get rid of it.

    after this post I'm booting up to BIOS and running a memory check in case one of my RAMs have gone bad.

    appreciate any help providedAttachment 27503

    :)
     
    angvil, Jul 31, 2015
    #1
  2. Andreiaz. Win User

    Cannot download Mango. I thought it was available to all for download by now?

    Hi LauraNK7,

    Thank you for posting at the community.



    Can you please provide the below information about your phone, you can get it at: settings>about>more information:

    Phone model:

    Mobile Operator:

    Mobile OS Versio

    Firmware revision :

    Hardware revision:

    Radio software:

    Radio hardware:

    Bootloader :

    Chip SOC:

    PC OS version:

    Zune version: (settings>software>general)
    Country:

    Have you tried to contact your mobile operator and check with them about the update?



    We would appreciate your feedback in regard to further assist you.



    Kind Regards,



    AndreiaZ
     
    Andreiaz., Jul 31, 2015
    #2
  3. LauraNK7 Win User
    Cannot download Mango. I thought it was available to all for download by now?

    I have an LG Quantum and live in the U.S.

    I forced my phone to install Mango about a year ago, however my mom (who has the same phone) chose not to. Now her phone is starting to have issues, for example her email and the marketplace won't work (I read that the marketplace now only works with Mango
    software). I hooked her phone up to Zune and it said her phone is up to date (it is not up to date, because it does not have Mango). I tried forcing Mango, as I did with my phone (by disconnecting from the internet while checking for updates), but nothing
    showed up. I have no idea why the update won't show. I tried searching for hours and did not find anybody who had the same issue. I saw articles about Mango being newly available to
    everyone and that Windows is forcing people to update in order to use the marketplace. My Zune software
    IS up to date, I checked. It still doesn't work. I am completely exhausted after trying to get her phone updated all day so that her email and marketplace will work again.
    PLEASE HELP IF YOU CAN!! Thanks, it'll be much appreciated. BSOD at random times i thought it was chrome. :)
     
    LauraNK7, Jul 31, 2015
    #3
  4. Carsomyr Win User

    BSOD at random times i thought it was chrome.

    Hi angvil,
    I have reviewed your dump file and the faulting module is afd.sys. Using a google search I found the following information regarding afd.sys as well as what you could try to fix it:
    So basically you could try several things:
    1. updating/reinstalling network drivers
    2. run malwarebytes anti-malware
    3. the sfc /scannow command
    4. the DISM commands, which I will provide a link for more detailed instructions here: How to repair your system files using DISM and SFC Scannow - Microsoft Community

    Report back and let the forum know how it goes!
     
    Carsomyr, Jul 31, 2015
    #4
  5. angvil Win User
    @Carsomyr Thank you a lot for you reply and detailed instructions.

    I just wanted to add that I did a clean installation of windows 10 not a literal upgrade from windows 8.1.

    Anyway I will try all the above I think it's the wireless card as I found people complaining that Intel 4965AGN isn't supported by win 8/8.1/10 but it's functioning normally I don't have another wireless solution to try and eliminate this problem but I'll do steps above and give feedback for sure

    again thanks a lot
     
    angvil, Aug 1, 2015
    #5
  6. Boozad Win User
    How did you manage to clean install without upgrading first?
     
    Boozad, Apr 5, 2018
    #6
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BSOD at random times i thought it was chrome.

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