Windows 10: BSOD bluescreen crash. I really need help as this error keeps bugging me off.

Discus and support BSOD bluescreen crash. I really need help as this error keeps bugging me off. in Windows 10 BSOD Crashes and Debugging to solve the problem; Source Windows Summary Shut down unexpectedly Date ‎3/‎7/‎2021 3:14 PM Status Report sent Problem signature Problem Event Name: BlueScreen Code:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MarioJudah, Mar 7, 2021.

  1. BSOD bluescreen crash. I really need help as this error keeps bugging me off.


    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎3/‎7/‎2021 3:14 PM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    Code: 100000ea
    Parameter 1: ffffa788d5e610c0
    Parameter 2: 0
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_19042
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.19042.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 0xEA_IMAGE_amdkmdag.sys
    Server information: 3e0ac1d1-09bf-47a3-9beb-346a51557745




    This the info on the crash itself and if someone could help me up I would be really grateful. Thanks in advance, and hopefully a quick answer

    :)
     
    MarioJudah, Mar 7, 2021
    #1
  2. philc43 Win User

    Bluescreen Crashes in Windows 10

    There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

    Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

    There was one different BSOD error: 0x18 Reference by Pointer
    Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

    You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

    Check if there has been any improvement and if not then you will need to work through your hardware:



    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Warning
    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]



    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Note
    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST

    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Note Please run HDTune first, in the order posted!
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    *Arrow Run chkdsk




    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Note Run Furmark for around 30 minutes.

    BSOD bluescreen crash. I really need help as this error keeps bugging me off. [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.
     
    philc43, Mar 7, 2021
    #2
  3. JustJed Win User
    BSOD debug, windows 7 keeps crashing

    Hi.

    My Windows 7 x64 machine keeps crashing into a BSOD (a couple of minutes after boot, or right away).

    Seems more stable when booted in safe mode but can also crash (I've tried to uninstall Avast when in safe mode and ended up with BSOD).

    Bug check string: PAGE_FAULT_IN_NONPAGED_AREA, bug check code: 0x00000050

    BSOD dump

    Any suggestions?
     
    JustJed, Mar 7, 2021
    #3
  4. Kursah Win User

    BSOD bluescreen crash. I really need help as this error keeps bugging me off.

    BSOD - Registry Error

    Your BSOD code is 0X000000051

    Here's the Google search I did for it: https://www.google.com/search?q=0x0...j5.399j0j7&sourceid=chrome&es_sm=122&ie=UTF-8

    There is a hotfix available that might help, https://support.microsoft.com/en-us/kb/810558

    This thread makes a few good suggestions too: http://www.sevenforums.com/bsod-hel...dows-7-pro-sp1-registry-error-0x00000051.html

    +1 to listing your full system specs, OS version, etc. I did only look at your BSOD log file.

    Run a Diskchk /R (I know you already ran one, so you can skip this)

    Run SFC /SCANNOW

    Report back.
     
    Kursah, Mar 7, 2021
    #4
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BSOD bluescreen crash. I really need help as this error keeps bugging me off.

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