Windows 10: BSOD browsing, waking from sleep. CRITICAL_STRUCTURE_CORRUPTION

Ok, so the DVI cable I had turned out to be broken. i switched that for a new one and that one worked. But I still get black screens. I got one just after turning the computer on from sleep.

I also got a blue screen when running hwinfo64.exe so i reinstalled the program and drivers but that still didn't seem to work so I just removed the program and drivers completely.

I reinstalled Dragon Age Origins But still got an error when closing the game. I only get the error when closing the game and when running it through GOG galaxy which is a game launcher. If I run the .exe without the launcher i don't get any errors. I Reinstalled GOG galaxy and that did seem to fix Witcher 3. I ran it multiple times and didn't recieve any information about it in event viewer. So I think that game is fine now. But it didn't fix Dragon age. So I think I will run Dragon age from the .exe from here on out.

I Have been running driver verifier since I last replied in this thread.

 

Code: BugCheck C4, {2000, fffff8084cf310a5, 0, 4d4d4d4d}*** WARNING: Unable to verify timestamp for HWiNFO64A.SYS*** ERROR: Module load completed but symbols could not be loaded for HWiNFO64A.SYSProbably caused by : HWiNFO64A.SYS ( HWiNFO64A+10a5 )[/quote] HWiNFO64A.SYS HWiNFO32 Kernel Driver HWiNFO - Hardware Information, Analysis and Monitoring Tools
Within the log files I did not see this driver listed.
If you see hwinfo in control panel please uninstall it.
Open file explorer > this PC > C drive > search for HWiNFO64A.SYS
Please post an image of the search results.

 

I removed HWiNFO64A.SYS from the program everything and uninstalled HWinfo after the bsod and thats probably why you can't see it within the log files. I found Nothing by searching for it in file explorer

 

@zbook

You can find reference to this driver in the Eventlog.

Code: Service Name: HWiNFO32/64 Kernel Driver Service File Name: \??\C:\WINDOWS\system32\drivers\HWiNFO64A.SYS[/quote] Driver Verifier finds it, tests it and reports that it is faulty.

The op has reported that the software was removed, (s)he should check that the file no longer resides in the \system32\drivers folder mentioned.

 

I removed HWINFO64A.SYS myself from\system32\drivers. After that I didn't get any BSOD's any more.

 

@philc43, It was listed in the event log on 04/17/2017
Code: Event[143]: Log Name: System Source: Service Control Manager Date: 2017-04-17T12:47:52.709 Event ID: 7045 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-VQI609R Description: A service was installed in the system.Service Name: HWiNFO32/64 Kernel DriverService File Name: \??\C:\WINDOWS\system32\drivers\HWiNFO64A.SYSService Type: kernellägesdrivrutinService Start Type: systemstartService Account:[/quote] How would you determine whether it is or is not currently installed?

 

How would you determine whether it is or is not currently installed?[/quote] I think the OP has answered that for you *Smile

 

@slowcorals - can you confirm that the black screens are no longer appearing? If they are that is the area we need to focus on.

 

The black screens are still appearing. I got one yesterday after I booted from sleep mode. The computer lights up and the fans spin. The screen often dispalys the error code: No video input, during the black screen. If I hold the power button to restart the pc the black screen disappear.

 

When did you install the current BIOS? I ask because it is a beta version, that means it may not have all its bugs ironed out and could be contributing to the problem.

 

About 4 days ago. Do you think I should roll back to the previous version? I have had black screens before I updated to the beta bios.

 

I think it would be a useful test. It may not help but I generally only run a beta version of a BIOS if I know it is fixing a problem for me.

 

Okay, So I have now rolled back to BIOS version F8.

 

Okay so 3 days have gone by and I have received yet another BSOD. This time I didn't have driver verifier activated and it crashed when i booted up from sleep mode. BlueScreenView says it was caused ny atikmdag.sys.

I also got this error message at shutdown last night.
Translation: The instruction at 0x000000006C7C2924 referenced to the memory on 0x0000014210EE49E8. The memory could not be read. Click on OK if you wanna close the program.

I have attached the zip file with the BSOD below.

 

Code: BugCheck D1, {7981e802ec2b, 9, 0, fffff805c95194af}*** WARNING: Unable to verify timestamp for atikmdag.sys*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sysProbably caused by : atikmdag.sys ( atikmdag+394af )[/quote] atikmdag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) AMD Support and Radeon Software Driver Download
Get from OEM for laptops
Code: ffffa480`d37d5f78 fffff805`c3272834*** ERROR: Symbol file could not be found. Defaulted to export symbols for clipsp.sys - clipsp+0x2834[/quote] clipsp.sys CLIP Service
OS: Win10TP Windows Update



1) uninstall: AMD Radeon
a) create a restore point
b) download the new driver from Download Drivers to the desktop
c) download and install: Display driver uninstaller (DDU) Official Display Driver Uninstaller DDU Download
c) Open AMD install manager
d) Check package to uninstall everything
e) Reboot into safe mode
f) In safe mode use Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download
g) Reboot
h) Turn off antivirus
i) install the driver from the desktop


See this link for text and images: Clean Install AMD Graphics Drivers | Community


How to troubleshoot “Display driver stopped responding and has recovered”, ATIKMDAG.sys type errors

Clean Install AMD Graphics Drivers | Community
Download Drivers


AMD Support and Radeon Software Driver Download
AMD Support and Radeon Software Driver Download



The above seems to be a repeat of what was done earlier.
So we may need to look at a roll back or other options.