Windows 10: BSOD cause (mostly) unknown

Discus and support BSOD cause (mostly) unknown in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer has been having regular BSODs that I have tracked to ntoskrnl.exe. I have run the Code: sfc /scannow[/quote] command multiple times... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BlargHonk117, Feb 12, 2016.

  1. BSOD cause (mostly) unknown


    My computer has been having regular BSODs that I have tracked to ntoskrnl.exe.

    I have run the Code: sfc /scannow[/quote] command multiple times and it always comes back clean. I dont remember if I have tried Code: DISM /online /cleanup-image /restorehealth[/quote] or not, but I suspect that I have since I can retrieve the command from memory.

    The crashes seem to happen randomly as I am rarely doing the exact same thing on my computer when it happens. Sometimes I will have just left it after using it. Other times it will happen while browsing the internet. It also happened a few times while I was trying to extract a DVD ISO for my wife to watch on her chromebook. The only common factor is ntoskrnl.exe whatever that is.

    Any assistance will be greatly appreciated.

    Attachment 64092

    :)
     
    BlargHonk117, Feb 12, 2016
    #1

  2. BSOD caused by unknown driver

    These crashes were related to memory corruption (probably caused by a driver).

    Please run these two tests to verify your memory and find which driver is causing the problem. Please run verifier first. You do not need to run memtest yet unless verifier does not find the cause, or you want to.

    If you are over-clocking anything reset to default before running these tests.
    In other words STOP!!! If you do not know what this means you probably are not






    1-Driver verifier (for complete directions see our wiki here)

    2-Memtest. (You can read more about running memtest here)

    Old drivers from as far back as 2006 that must either be upgraded or removed

    i8042HDR.sys 11/20/2006 5:09:25 AM fffff800`17ae0000 fffff800`17ae8000 0x00008000 0x456170c5

    ANDROIDUSB.sys 10/26/2009 4:54:23 AM fffff800`1cb50000 fffff800`1cb5f000 0x0000f000 0x4ae563bf

    LGBusEnum.sys 11/23/2009 9:36:48 PM fffff800`17bb0000 fffff800`17bb3d80 0x00003d80 0x4b0b38b0

    LGVirHid.sys 11/23/2009 9:36:48 PM fffff800`161d0000 fffff800`161d2480 0x00002480 0x4b0b38b0

    amdkmafd.sys 9/22/2012 9:04:42 PM fffff800`196d0000 fffff800`196da000 0x0000a000 0x505e602a
     
    ZigZag3143 (MS -MVP), Feb 12, 2016
    #2
  3. BSOD caused by unknown driver

    Whenever I try to use android's fastboot my system randomly crashes. The only thing I get on BSOD screen is "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED".

    Dump
     
    MishaGolikov, Feb 12, 2016
    #3
  4. axe0 New Member

    BSOD cause (mostly) unknown

    Please uninstall Avira while troubleshooting and use Windows Defender as alternative
    How do I uninstall my Avira Antivirus product?
    Code: ffffd000`2ac4d060 fffff801`2eda13e8Unable to load image avipbb.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for avipbb.sys *** ERROR: Module load completed but symbols could not be loaded for avipbb.sys avipbb+0x213e8[/quote] Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Attachment 64227
    Code: ffffd001`ca853958 fffff800`8ce0d6d9Unable to load image atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0xcd6d9 4: kd> lmvm atikmdagstart end module name fffff800`8cd40000 fffff800`8e24f000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: atikmdag.sys Image name: atikmdag.sys Timestamp: Wed Nov 04 22:39:32 2015 (563A7B14) CheckSum: 014AB74E ImageSize: 0150F000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. With the exception of enabling Widows Defender (which I have disabled in a way that is annoying to reverse) I have done as you have suggested. I will post again if I have further problems (with a new log file).

    In the mean time, thank you for your time and I wish you well.
     
    BlargHonk117, Feb 14, 2016
    #5
  6. axe0 New Member
    Accept the annoyance and reverse the disabling for your security.
     
  7. It has been up for 3 days now after following the originally prescribed instructions. Do you recommend I stick with Windows Defender or is there another free anti-malware suite out there that doesn't break things?
     
    BlargHonk117, Feb 22, 2016
    #7
  8. axe0 New Member

    BSOD cause (mostly) unknown

    There are no 3rd party AV's that do not cause bluescreens, the only AV that doesn't cause bluescreens (unless you're in the technical preview version) is Windows Defender.

    I just recently (today when I started my laptop) had a BSOD which was caused by my protection software due to a problem with the network communication, nothing to worry about because it is for now a single crash though.
    Even BSOD Analysts aren't secure of BSOD crashes *Wink
     
    axe0, Apr 5, 2018
    #8
Thema:

BSOD cause (mostly) unknown

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