Windows 10: BSOD- Cause

Discus and support BSOD- Cause in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been having massive problems with my Laptop constant BSOD/ no bootable device errors. The SSD with the OS was replaced a week ago and I had no... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by csaxon13, Dec 24, 2019.

  1. csaxon13 Win User

    BSOD- Cause


    I have been having massive problems with my Laptop constant BSOD/ no bootable device errors. The SSD with the OS was replaced a week ago and I had no bluescreens since then. I thought this had fixed the issue. Unfortunately I was forced to install windows 1909 and every time I run a program like a game or virus scan, the fans would go full blast and CPU temps would be high. As before the SSD was changed it didn't do this, I installed windows 1803 from an ISO file. No change. I then tried 1709 as this was the original version that laptop had. No change.


    Exactly one day after I installed 1709 a once again got a BSOD. Reliability monitor gave the following data;

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff80067a0cb7a, 0xffffdb0978d96950, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: a7d78fee-79bb-4c1f-978f-c146bea9eac6.


    The dump file can be found at: https://1drv.ms/u/s!AlM0EaguUEl02kBD_p01E1Gb-9oF?e=1Br6WT


    I thought the blue screens had been fixed with the change in SSD as the laptop was fine for a week after the change apart from high CPU temps. Can someone tell me the cause of the BSOD from the dump file? Is it hardware or software?


    Also does anyone know why after changing the SSD/doing a clean install, CPU temps go high when its running something its fine on idle or light browsing. The temps go about 15C higher now then before I changed SSD's/ did a clean windows install. After I did the clean install whenever the fans start up or turn off, the make a sort of squeak/click noise. I have no idea how this could be related to the clean install, but it started at the same time. It is a dell computer, the clean install removes some of the dell features e.g. Dell power plan, support assist recovery in the boot menu. I don't know if this affects anything.

    :)
     
    csaxon13, Dec 24, 2019
    #1
  2. Msap14 Win User

    BSOD Hardware Caused???

    they do weird things like that, which all seem like something else is failing.
    One of the worst things to diagnose, they seem to only quit when they want to.

    Memtest is a good next step, if you rule out RAM and Power Supply make sure you disconnect all unnecessary peripherals and try to start the system with as little hardware as possible, if it works then, you can narrow down the culprit by trial and error.

    the follow was taken from some website:

    It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail.

    1. System fails to boot
    2. System re-boots intermittently
    3. General Protection Fault
    4. Illegal Operation
    5. Stop Error, or BSoD (Blue Screen OfDeath)

    Actually, CPUs rarely fail, and about the only way to determine if the CPU is causing the failure is to swap it out with a known working CPU of the same type and speed. Since this is difficult, the best bet is to first rule out every other possibility.

    Before suspecting the CPU, rule out all the possibilities listed below.

    1. The Operating System
    2. A peripheral port device
    3. A bad memory module
    4. The hard disk drive
    5. The power supply
    6. The motherboard

    If you have ruled out out all the other possibilities, investigate the items listed below.

    1. Overheating
    2. A short circuit
    3. ESD
     
    Msap14, Dec 24, 2019
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. hoax32 Win User

    BSOD- Cause

    BSOD Hardware Caused???

    It is not overheating - CPU runs 60*C in games.
    Short Circuit - EXTREAMLY UNLIKELY
     
    hoax32, Dec 24, 2019
    #4
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BSOD- Cause

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