Windows 10: BSOD caused by QCamain10x64.sys and IntelHaxm.sys

My laptop crashed with STOP code DEVICE_IRQL_NOT_LESS_OR_EQUAL, stating that QCamain10x64.sys had failed, which according to Google, is the driver of my laptop's wireless adapter. Just to make sure before attempting to reinstall the driver via device manager, I saw this wiki which showed how to track down misbehaving drivers. Upon following the instructions, the driver verifier prompted a BSOD with STOP code DRIVER_VERIFIER_DETECTED_VIOLATION, referencing IntelHaxm.sys. The laptop had only crashed once due to the first STOP code, but I just want to make sure it doesn't happen again.


The minidumps and msinfo32 file can be found here: https://drive.google.com/drive/folders/1WOeKg6EoJvA1XPNT9x93vhWufZJTcXVM?usp=sharing


My laptop is a Lenovo Ideapad 330S-14IKB 81F40021PH running Windows 10 SL version 1903 build 18362.295

:)

 

BSOD qcamain10x64.sys - Lenovo Yoga 520-14IKB

The minidump file showed a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) stop error also caused by the Qcamain10x64.sys :

BugCheck 1000007E, {ffffffffc0000005, fffff80ab3af8058, fffffa0c9c93f1e8, fffffa0c9c93ea30}

*** WARNING: Unable to verify timestamp for Qcamain10x64.sys

*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : Qcamain10x64.sys ( Qcamain10x64+f8058 )

Can you do the following :

In the Device Manager double-click the wireless adapter > Driver

What is the "Driver Version" ?

Then click on the "Details" tab, then choose "Hardware Ids" from the drop-down menu under "Property".

What is listed under "Value"?

 

Acer Aspire BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - Qcamain10x64.sys

Analysis Results

File Name: 110818-10218-01.dmp

BugCheck 1000007E

Probably caused by : Qcamain10x64.sys

File Name: 110818-12234-01.dmp]

BugCheck 1000007E

Probably caused by : Qcamain10x64.sys

File Name: 110818-12312-01.dmp

BugCheck 1000007E

Probably caused by : Qcamain10x64.sys

DRIVERS

Qcamain10x64.sys - Qualcomm Atheros Network Driver

Date: 27-Oct-2016

Recommendations

1. Create a system restore point so that if something wrong happens you can revert.

2. Qualcomm Atheros Network Driver has a date of 27-Oct-2016 indicating that it is very old. Try to update this from your computer manufacturer's website.

If you face problem, let me know your computer's make and model.

 

BSOD qcamain10x64.sys - Lenovo Yoga 520-14IKB

My computer have last few weeks got a BSOD, for the qcamain10x64.exe, I reinstalled the driver, and now the issue is with the qcamain10x64.sys.

• Minidump
• Sysinfo

Hope to get this sorted out. The problem occurs iregulary, but today I've been travling and have had the crash several times already.