Windows 10: BSOD Constantly with different errors and .sys files

Discus and support BSOD Constantly with different errors and .sys files in Windows 10 BSOD Crashes and Debugging to solve the problem; How long did you run it for. Only run verifier for a maximum of 48 hours. It systematically tests every non-Microsoft driver in the background and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ramtripper, Jun 14, 2017.

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  1. PHILC43
    philc43 Win User

    BSOD Constantly with different errors and .sys files


    How long did you run it for. Only run verifier for a maximum of 48 hours. It systematically tests every non-Microsoft driver in the background and records a BSOD for any that fail which we can check via the log files.
     
    philc43, Jun 16, 2017
    #16
  2. RAMTRIPPER
    ramtripper Win User

    I ran it for around 30 hours previously. It didn't run yesterday or today yet
     
    ramtripper, Jun 16, 2017
    #17
  3. PHILC43
    philc43 Win User
    Also, you never answered my question in post #7:

     
    philc43, Jun 16, 2017
    #18
  4. RAMTRIPPER
    ramtripper Win User

    BSOD Constantly with different errors and .sys files

    Ahh sorry I missed that! I reran it yesterday for 12 passes and it passed with no errors. I just enabled verifier again. The blue screens keep coming.

    There are 3 new dumps:Attachment 140270
     
    ramtripper, Jun 19, 2017
    #19
  5. RAMTRIPPER
    ramtripper Win User
    Hey, I got a BSOD with verifier running finally. Attached is latest.

    Thank you!
    Attachment 140353
     
    ramtripper, Jun 19, 2017
    #20
  6. PHILC43
    philc43 Win User
    I checked the BSOD but it was not one triggered by driver verifier - it was an IRQL_NOT_LESS_OR_EQUAL (a) and the analysis points to possible hardware failure.

    Code: MODULE_NAME: hardware FAILURE_BUCKET_ID: IP_MISALIGNED[/quote] Your RAM seemed to check out OK, please test your GPU and also your hard disk.




    BSOD Constantly with different errors and .sys files [​IMG]
    Diagnostic test
    BSOD Constantly with different errors and .sys files [​IMG]
    GPU TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
     
    philc43, Jun 19, 2017
    #21
  7. RAMTRIPPER
    ramtripper Win User
    Got BSOD with a diff error and a win32ksys dll file.

    Furmark ran okay without any artifacts.

    Attached is the dump with newest BSOD along with the health, error and benchmark scan screenies:

    Attachment 140374
    Attachment 140376Attachment 140377Attachment 140375
     
    ramtripper, Jun 20, 2017
    #22
  8. PHILC43
    philc43 Win User

    BSOD Constantly with different errors and .sys files

    Those hardware checks seem to be OK, the highlighted lines in the HD check are typically seen and not cause for concern.

    The mini-dump does not help with any clue as to the cause. I see from the event log that a full memory dump was collected:
    Code: Event[7517]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-06-20T18:41:32.933 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-1GQH6RB Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffff80000004, 0xfffffd4eec7f0565, 0x0000000000000002, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 604ae265-4793-4960-920f-978fd6cd4a2a.[/quote] If you can provide a link to this file on OneDrive or Dropbox (it will be too large to upload here) I can take a look at it and see if it provides any further information.
     
    philc43, Jun 20, 2017
    #23
  9. RAMTRIPPER
    ramtripper Win User
    ramtripper, Jun 20, 2017
    #24
  10. PHILC43
    philc43 Win User
    I'm looking into the file now and there are a few things I notice:

    Code: *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x120ce8[/quote] The graphics driver seems to be different to the one recommended for your system. I would suggest you keep to the DELL recommended version (Version: 21.20.16.4590 ,A11). The one currently installed is 21.20.16.4627

    The bugcheck was a 3B so was different from the last one posted - I'm guessing you must have had another BSOD since then which has overwritten the 1E bugcheck.

    The analysis still suggests memory corruption.
    Code: BugCheck 3B, {80000003, fffff801ba4919c4, ffffa90023983940, 0} Probably caused by : memory_corruption Followup: memory_corruption[/quote]
    Have you tried running the full diagnostics (41min) on the DELL site for your system? I saw that you had run a quick diagnostics on 26th May.
     
    philc43, Jun 20, 2017
    #25
  11. RAMTRIPPER
    ramtripper Win User
    I rolled back the driver and then installed the correct driver from Dell's site.

    Doing the diagnostic now. Is this normal?
    Attachment 140458
     
    ramtripper, Jun 20, 2017
    #26
  12. PHILC43
    philc43 Win User
    It's probably a limitation of the on-board graphics chip but it might be worth checking on a DELL forum if you can.
     
    philc43, Jun 20, 2017
    #27
  13. RAMTRIPPER
    ramtripper Win User

    BSOD Constantly with different errors and .sys files

    All tests passed other than the screenshot below:

    Attachment 140465

    Not finding much info about what "cannot run" means.
     
    ramtripper, Jun 20, 2017
    #28
  14. RAMTRIPPER
    ramtripper Win User
    Shutting off verifier now but got a final BSOD right before with a few new dumps.

    Attachment 140476
     
    ramtripper, Jun 20, 2017
    #29
  15. PHILC43
    philc43 Win User
    I would contact DELL support and see if this actually means anything just in case there is a problem with your graphics hardware.
     
    philc43, Jun 20, 2017
    #30
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