Windows 10: BSOD crash help request

Discus and support BSOD crash help request in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, can anyone assist me in figuring out the fix for some blue screen of death crashes that occur while playing total war: war hammer 2 and arma 3.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CaseyMcDonald, Nov 26, 2020.

  1. BSOD crash help request

    Hello, can anyone assist me in figuring out the fix for some blue screen of death crashes that occur while playing total war: war hammer 2 and arma 3. Its random, I can play for hours or just minutes before it crashes.
    I've followed the easy solutions, reinstalling the programs, excluding in my AV Bitdefender, manually updating my GPU and audio drivers. I've downloaded all optional updates.
    I couldn't get my BIOS to update but the description doesn't make it sound like it would fix the issue.
    I did see that the arma crash usually blames BeDaisy.sys which is BattlEye, so I completely deleted those files and reinstalled manually. It didn't help.

    I've posted the minidump at

    my system info is at


    CaseyMcDonald, Nov 26, 2020


    Steps 13-17 = Went into bios and reverted to default settings, no overclock now

    Step 18 = Created a backup usb

    Step 19 = Created new restore point, Reset bios to default settings

    Step 20 =

    BSOD crash help request [​IMG]

    BSOD crash help request [​IMG]

    Step 21 = Uninstalled Avast

    Step 22 = Uninstalled Malwarebytes

    Step 23 = Windows Defender is ON

    Step 24 =
    HD Tune Pro
    Drive C:

    BSOD crash help request [​IMG]

    BSOD crash help request [​IMG]

    BSOD crash help request [​IMG]

    Drive G:

    BSOD crash help request [​IMG]

    BSOD crash help request [​IMG]

    BSOD crash help request [​IMG]

    Step 25 =

    BSOD crash help request [​IMG]

    That's all I've done so far. Will continue overnight.
    AlexHamilton, Nov 26, 2020
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl >
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
    peach1971, Nov 26, 2020
  4. Jessicaeh Win User

    BSOD crash help request

    BSOD Troubleshooting Help Request

    My computer has been crashing for a while now; it seems to be independent of what I am doing on my system. I have tried many things already and browsed through this forum but to no avail.

    Here are the errors I have been seeing with the BSOD:

    • Critical Process Died
    • Unexpected Store Exeption
    My system:

    • Dell Venue 11 Pro 7140
    • Windows 10 Home
    • Version 10.0.14393
    • x64
    When my problems began and what I have done so far:

    • I started seeing the BSOD after I installed a program (specifically a Tex Editor, though I forget which one now). Obviously I thought the two were related and so I uninstalled the program. This however didn't change anything; I still kept seeing the BSOD.
    • Virus scan was run and no issues found.
    • Ensured my drivers were up-to-date.
    • I had some HD problems start a few weeks after the inital BSOD problems started; I got the error "No bootable device found" upon start-up. See below for details. I ran the tests chkdsk and sfc to make sure everything was fine there. Again, no issues found
      from either test.
    • MemTest was ran to ensure my memory was fine. Again, no issues found.
    • Formatted and re-installed windows. The crashes still continued.
    • Researched some more and discovered my BIOS version, A05, had some errors associated with it and so upgraded to A09. The crashes still continued.
    As per the post "BSOD Finding and Fixing Them" I started having DMP files created after each crash;

    the most recent file can be found here
    . I am not sure however if what I did was correct. Once I unchecked "Automatically restart" my computer would just sit with the BSOD until I did a hard restart.

    This BSOD was preceded by an Orange SOD, which I had never seen or heard of. A little research told me it could be related to my GPU and so I checked my driver. It was out of date. That was the only change I made to my system prior to this BSOD.

    About my HD issue:

    • When I would turn my computer on I would infrequently get the error "No bootable device found". I would enter into diagnostics and perform all of the tests. No surprise the HD was not found and obviously not tested. Once the tests were complete I would
      restart and without fail my HD would be recognized and business was as usual.
    • This is however no longer an issue. I'm not sure what I did to resolve this unfortunately. I went to the Dell website and used their troubleshooting software and performed various stress tests on my system. In addition to the chkdsk and sfc tests I mentioned
      above, that's the only additional thing I did.
    • If it's necessary to know my HD is a Liteon LJH-128V2G-11 M.2 2260 128GB.

    If any more information is required please let me know.

    Thank you in advance for your assistance!

    Jessicaeh, Nov 26, 2020

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