Windows 10: BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll)

Discus and support BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I've just bought my new laptop, a ROG STRIX Scar II GL504GV (with an added SO-DIMM card also at 16gb and 2666mhz). I've tried to update windows... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Trick, Aug 20, 2019.

  1. Trick Win User

    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll)


    Hi,

    I've just bought my new laptop, a ROG STRIX Scar II GL504GV (with an added SO-DIMM card also at 16gb and 2666mhz).

    I've tried to update windows and drivers yet problems persist.
    When I run BlueScreenView, 2 dumpfiles appear. One with the Bug Check String IRQL_NOT_LESS_EQUAL (this one did not cause a BSOD and occured 10mins before the crash) and one with a blank bug check string (which caused the BSOD) - although windows notified me upon BSOD that it was a dpc_watchdog_violation error.

    The first occurence (IRQL) had a singular issue with ntoskrnl.exe with size 0x00ab5000
    The second occurence (dpc_watchdog) which caused BSOD states ntoskrnl.exe with the same size as above, but also hal.dll with size 0x000a3000

    chkdsk /scan found no problems.
    sfc /scannow "found corrupt files but was unable to fix some of them."
    I've included the CBS.log here so you can take a look at it.
    CBS.log

    My winver is 1903 (OS build 18362.295)
    Windows Memory Diagnostic also revealed no issues earlier today and anti-virus softwares have been uninstalled.
    Here is my V2 Log collector .zip file.
    LAPTOP-LINRDQ8H-(2019-08-20_22-22-57).zip

    *edit* I decided to give it another go after installing the new nvidia drivers _just_ released, but was greeted with another BSOD after 30 seconds of gameplay - this time the error was MEMORY_MANAGEMENT (but still an issue with ntoskrnl.exe size 0x00ab5000).

    What are my next steps? What other information do you need to evaluate the problem?
    Thanks in advance!

    :)
     
    Trick, Aug 20, 2019
    #1
  2. sourpatch Win User
    sourpatch, Aug 20, 2019
    #2
  3. sourpatch Win User
    WHEA_UNCORRECTABLE_ERROR 0x00000124 [hal.dll] [ntoskrnl.exe]


    Hello zbook and thank you!

    1). My system successfully created another dump file (usually it would hang): Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    2). I uninstalled all AMD related software and gpu drivers using Display Driver Uninstaller. I was able to reinstall just the AMD gpu driver by extracting the software package and obtaining the driver folder with 7zip.

    3). I ran both sfc /scannow and dism /online /cleanup-image /restorehealth. No errors found on either scan. I could not post a picture because the command prompt window would immediately close after the test was finished.

    4). Bios is up to date.

    5). I reset Bios.

    6). Prime95 would freeze my pc everytime between 20-30min into test. CPU temps topped out at 70c average.

    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]


    7). Ran memtest86+ for 15 hours and made 11 passes with no errors.

    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]


    8). HD Sentinel results were good:

    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]


    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]


    9). chkdsk results:

    BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]


    10). Typical temps for my PC.
    • A). Idle Temps:

      BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]
    • B). Temps after 20 min of gaming:

      BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) [​IMG]

    11). I will be running FurMark tonight and will monitor temps.

    12). Updated my personal Ten Forums System Specs as well.
     
    sourpatch, Aug 20, 2019
    #3
  4. BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll)

    BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Aug 20, 2019
    #4
Thema:

BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll)

Loading...
  1. BSOD crashes, primarily while gaming. (ntoskrnl.exe and hal.dll) - Similar Threads - BSOD crashes primarily

  2. BSOD Crashes while gaming from ntoskrnl; unsure of the cause

    in Windows 10 Gaming
    BSOD Crashes while gaming from ntoskrnl; unsure of the cause: Hello friendly helper,Sometimes i get a BSOD when i game. It doesn't happen every time but when it does crash it says it's caused by the ntoskrnl.exe driver. I've checked my CPU temp and while it may be high at times it doesn't always correlate with crashes. Below are 4...
  3. BSOD Crashes while gaming from ntoskrnl; unsure of the cause

    in Windows 10 Software and Apps
    BSOD Crashes while gaming from ntoskrnl; unsure of the cause: Hello friendly helper,Sometimes i get a BSOD when i game. It doesn't happen every time but when it does crash it says it's caused by the ntoskrnl.exe driver. I've checked my CPU temp and while it may be high at times it doesn't always correlate with crashes. Below are 4...
  4. BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING

    in Windows 10 Gaming
    BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING: having BSOD MEMORY_MANAGEMENT ntoskrnl+3F88c0 while gaming dump file:- https://1drv.ms/u/s!AjptPGIvPy-cdITI-h5u3Pwu9jk?e=tv7neu https://answers.microsoft.com/en-us/windows/forum/all/bsod-ntoskrnl3f88c0-memorymanagement-while-gaming/0a479df5-3e07-4b4f-b20d-ca76d607aa94
  5. BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING

    in Windows 10 Software and Apps
    BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING: having BSOD MEMORY_MANAGEMENT ntoskrnl+3F88c0 while gaming dump file:- https://1drv.ms/u/s!AjptPGIvPy-cdITI-h5u3Pwu9jk?e=tv7neu https://answers.microsoft.com/en-us/windows/forum/all/bsod-ntoskrnl3f88c0-memorymanagement-while-gaming/0a479df5-3e07-4b4f-b20d-ca76d607aa94
  6. BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING

    in Windows 10 BSOD Crashes and Debugging
    BSOD NTOSKRNL+3F88c0 MEMORY_MANAGEMENT WHILE GAMING: having BSOD MEMORY_MANAGEMENT ntoskrnl+3F88c0 while gaming dump file:- https://1drv.ms/u/s!AjptPGIvPy-cdITI-h5u3Pwu9jk?e=tv7neu https://answers.microsoft.com/en-us/windows/forum/all/bsod-ntoskrnl3f88c0-memorymanagement-while-gaming/0a479df5-3e07-4b4f-b20d-ca76d607aa94
  7. BSOD NTOSKRNL+3F8590 MEMORY_MANAGEMENT WHILE GAMING

    in Windows 10 Gaming
    BSOD NTOSKRNL+3F8590 MEMORY_MANAGEMENT WHILE GAMING: having bsod MEMORY_MANAGEMENT ntoskrnl+3f8590 while gamingOnedrive[dump]:-https://1drv.ms/u/s!AjptPGIvPy-cbEuXcLPxov3GoDA https://answers.microsoft.com/en-us/windows/forum/all/bsod-ntoskrnl3f8590-memorymanagement-while-gaming/f2c1c4fe-5a22-49ff-95b0-ce80bd6b3f6a
  8. BSOD NTOSKRNL+3F8590 MEMORY_MANAGEMENT WHILE GAMING

    in Windows 10 BSOD Crashes and Debugging
    BSOD NTOSKRNL+3F8590 MEMORY_MANAGEMENT WHILE GAMING: having bsod MEMORY_MANAGEMENT ntoskrnl+3f8590 while gamingOnedrive[dump]:-https://1drv.ms/u/s!AjptPGIvPy-cbEuXcLPxov3GoDA https://answers.microsoft.com/en-us/windows/forum/all/bsod-ntoskrnl3f8590-memorymanagement-while-gaming/f2c1c4fe-5a22-49ff-95b0-ce80bd6b3f6a
  9. BSOD ntoskrnl..exe

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl..exe: My computer has crashed a few times often when i play games. I bought more ram because i thought that it was the issue but it didn't help. It did work a few days but then the crashes came back. After that i fixed the BSOD´s by lowering the graphics and the resolution on the...
  10. BSOD ntoskrnl..exe+1b35e0

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl..exe+1b35e0: Help. Getting 4-5 of these a day. Running latest Windows 10 Pro, Xibo signboard, Docker with Xibo server. Always the same 'Caused By Address'. Put in new memory, ran memory test, no errors, all drivers up to date. Change disk type to AHCA, made sure windows driver was...