Windows 10: BSOD Critical Error After Installing a New RAM

Discus and support BSOD Critical Error After Installing a New RAM in Windows 10 BSOD Crashes and Debugging to solve the problem; Will do mate, but shouldn't the tool mentioned re-generate those files again?, i run CCleaner in manual mode, which means there is no monitoring... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Surreal90, Sep 16, 2017.

  1. Surreal90 Win User

    BSOD Critical Error After Installing a New RAM


    Will do mate, but shouldn't the tool mentioned re-generate those files again?, i run CCleaner in manual mode, which means there is no monitoring enabled, or it shouldn't automatically delete files you know.. Btw i only had a single BSOD after the current clean installation, and haven't got any since then, i also disabled XMP from BIOS just in case.
     
    Surreal90, Sep 17, 2017
    #16
  2. zbook New Member

    When using Ccleaner there are sections that should be unchecked and checked.
    When troubleshooting you need the above files.
    These are not typically privacy issues but troubleshooting issues.
     
    zbook, Sep 17, 2017
    #17
  3. Surreal90 Win User
    Okay man, kindly find the screenshots below:
    Note: The option for memory dumps was checked before, but i got it unchecked as per your request yesterday.
     
    Surreal90, Sep 17, 2017
    #18
  4. zbook New Member

    BSOD Critical Error After Installing a New RAM

    Please uncheck:
    Windows error reporting
    Windows log files

    The Ccleaner advanced section is immediately below the system section and was not displayed in the above image.
    Please make sure that Windows event logs is not checked.

    For any bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
     
    zbook, Sep 17, 2017
    #19
  5. Surreal90 Win User
    Oh, Sorry about that. Those are my current settings now:

    I am gonna re-generate the loge files again using the DM Log Collector tool and get back to you, thanks.
     
    Surreal90, Sep 17, 2017
    #20
  6. Surreal90 Win User
    Here are the files/reports.
     
    Surreal90, Sep 17, 2017
    #21
  7. zbook New Member
    There are some events now within the event log.
    There are still no Windows error reporting.
    At this juncture it may be that you just made the changes and have not used the computer.
    Ccleaner should be able to run repetitively without deleting important logs.
    If the important logs are un-checked they will be formed as the computer is used and will no longer be accidentally or deliberately deleted by Ccleaner.

    View the information below.
    It displays the dates and times in which the logs were removed by Ccleaner.


    Event[0]:
    Log Name: System
    Source: Microsoft-Windows-Eventlog
    Date: 2017-09-18T20:50:18.622
    Event ID: 104
    Task: Log clear
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-21-4021801081-329022643-1113382719-1001
    User Name: AWESOME-PC\*****
    Computer: AWESOME-PC
    Description:
    The System log file was cleared.


    Event[1]:
    Log Name: System
    Source: Microsoft-Windows-Eventlog
    Date: 2017-09-18T20:50:18.637
    Event ID: 104
    Task: Log clear
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-21-4021801081-329022643-1113382719-1001
    User Name: AWESOME-PC\*****
    Computer: AWESOME-PC
    Description:
    The Windows PowerShell log file was cleared.

    Event[3]:
    Log Name: System
    Source: EventLog
    Date: 2017-09-18T21:09:59.760
    Event ID: 6006
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AWESOME-PC
    Description:
    The Event log service was stopped.
     
    zbook, Sep 17, 2017
    #22
  8. Surreal90 Win User

    BSOD Critical Error After Installing a New RAM

    Yeah, i may have installed/uninstalled some apps, but i changed the settings you mentioned, ran ccleaner, and then used DM Log Collector tool after. So, what do you think i should do next?

    I am gonna try to enable Windows Error Reporting using Regedit:
    Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting[/quote]
    Here we go, hopefully there is something "different" this time:
     
    Surreal90, Sep 17, 2017
    #23
  9. zbook New Member
    That worked as there are now 2 entries.
     
    zbook, Sep 17, 2017
    #24
  10. Surreal90 Win User
    Cool, so, anything interesting..?
     
    Surreal90, Sep 18, 2017
    #25
  11. zbook New Member
    If you use the computer the logs will be produced when there are problems.
    Then if they are not deleted we can troubleshoot them.
    So please use the computer as much as possible.
    This includes using demanding programs.
     
    zbook, Sep 18, 2017
    #26
  12. Surreal90 Win User
    Will do mate, hopefully you'd be around if things went south, thanks again for your time, have a good one!.
     
    Surreal90, Sep 18, 2017
    #27
  13. Surreal90 Win User

    BSOD Critical Error After Installing a New RAM

    Hi there, I've been using my PC for the past couple of days without any issues, but unexpectedly and out of nowhere, i ran into a BSOD *Sad:
     
    Surreal90, Sep 22, 2017
    #28
  14. zbook New Member
    In order to properly troubleshoot we need to be able to view the Windows logs.
    The logs are still being deleted by software programs.
    Windows error reporting
    Windows log files
    Please fix these settings.
    As an alternative you can completely uninstall Ccleaner during the troubleshooting process so that it does not interfere with the logs.
     
    zbook, Sep 22, 2017
    #29
  15. Surreal90 Win User
    Hey zbook, I got CCleaner uninstalled yesterday, after I heard that there had been some kind of a vulnerability/attack going on, also the Disk cleanup tool is showing that there is lots of logs stored:


    BSOD Critical Error After Installing a New RAM [​IMG]


    Is there a "different" way to generate or extract those files to share them with you?.

    Thanks.

    Update: Could those reading in Control Panel > Reliability Monitor help somehow?

    Code: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffffe60e239e87c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: dceafe54-41e7-40f4-ab0e-0e9a7ccb12d2.[/quote] After the crash above, lots of other things crashed too:

    Code: Faulting application name: DllHost.exe, version: 10.0.15063.0, time stamp: 0x4f42de92 Faulting module name: infekt-nfo-shell.dll, version: 0.9.7.0, time stamp: 0x588db1cb Exception code: 0xc0000005 Fault offset: 0x000000000002b234 Faulting process id: 0x222c Faulting application start time: 0x01d33479748cde25 Faulting application path: C:\Windows\system32\DllHost.exe Faulting module path: C:\Program Files\iNFekt\infekt-nfo-shell.dll Report Id: eb3bd7c6-26dc-4f25-8d64-55220239248b Faulting package full name: Faulting package-relative application ID: Even when i tried to use a different anti-virus: Faulting application name: kis18.0.0.405aben_12989.exe, version: 18.0.0.405, time stamp: 0x58877070 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x77580d24 Faulting process id: 0x229c Faulting application start time: 0x01d3347db81c0c47 Faulting application path: D:\Downloads\kis18.0.0.405aben_12989.exe Faulting module path: unknown Report Id: 580330eb-968e-44fb-b05a-9ab672dfe1b9 Faulting package full name: Faulting package-relative application ID: Edge: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.608, time stamp: 0x59ae240c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000604 Fault offset: 0x0000000000000000 Faulting process id: 0x2918 Faulting application start time: 0x01d3347e1529951d Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe Faulting module path: unknown Report Id: 01efde8a-6721-4cb7-b82b-87b5adbf26ab Faulting package full name: Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe Faulting package-relative application ID: ContentProcess Logitech Utility: Faulting application name: Updater.exe, version: 6.70.1197.0, time stamp: 0x59b824a9 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x83485340 Faulting process id: 0x9ec Faulting application start time: 0x01d3348c4abad586 Faulting application path: C:\ProgramData\Logishrd\LogiOptions\Software\Current\Updater.exe Faulting module path: unknown Report Id: 0cdc8b52-78fd-48aa-8296-c06368e55abe Faulting package full name: Faulting package-relative application ID: Faulting application name: ruplp.exe, version: 3.1.3.621, time stamp: 0x4fce260e Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x63ab7540 Faulting process id: 0x25fc Faulting application start time: 0x01d3348f8696acf6 Faulting application path: C:\PROGRA~1\VSREVO~1\REVOUN~1\ruplp.exe Faulting module path: unknown Report Id: eab3b7cc-da30-4c81-94ec-ae254164db72 Faulting package full name: Faulting package-relative application ID: Faulting application name: DllHost.exe, version: 10.0.15063.0, time stamp: 0xb54cdbe6 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x63ab7540 Faulting process id: 0x1450 Faulting application start time: 0x01d3348fa437531c Faulting application path: C:\Windows\SysWOW64\DllHost.exe Faulting module path: unknown Report Id: 6a24b450-efe4-4c92-ab1c-93e9af95dadc Faulting package full name: Faulting package-relative application ID: Faulting application name: DllHost.exe, version: 10.0.15063.0, time stamp: 0xb54cdbe6 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x63ab7540 Faulting process id: 0x27f4 Faulting application start time: 0x01d3348faf42e0bb Faulting application path: C:\Windows\SysWOW64\DllHost.exe Faulting module path: unknown Report Id: f3a31953-49b3-45da-8c74-6c00c1f0471b Faulting package full name: Faulting package-relative application ID: Is system failing? Faulting application name: PickerHost.exe, version: 10.0.15063.0, time stamp: 0xb4e867b1 Faulting module name: KERNELBASE.dll, version: 10.0.15063.608, time stamp: 0x943cbf8b Exception code: 0xc0000005 Fault offset: 0x0000000000033cf8 Faulting process id: 0x219c Faulting application start time: 0x01d3348fb73a7f6b Faulting application path: C:\Windows\System32\PickerHost.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 7e5a3dbd-50b0-4b65-ab8e-f6b63d0446e1 Faulting package full name: Faulting package-relative application ID: Asus: Faulting application name: AvLaunch.exe, version: 17.6.3625.0, time stamp: 0x59a566c7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x6f047540 Faulting process id: 0x1a70 Faulting application start time: 0x01d3348fe79fecb9 Faulting application path: C:\Program Files\AVAST Software\Avast\AvLaunch.exe Faulting module path: unknown Report Id: fa9e6c37-03a6-4a16-8ee8-3ec197f969cc Faulting package full name: Faulting package-relative application ID: Logitech again: Faulting application name: LULnchr.exe, version: 2.40.239.0, time stamp: 0x5101f485 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x6f047540 Faulting process id: 0x1acc Faulting application start time: 0x01d3348fe7d4a4e6 Faulting application path: C:\Program Files\Common Files\LogiShrd\sp6\LU1\LULnchr.exe Faulting module path: unknown Report Id: 0501987c-9673-4d00-a13c-882b8046e419 Faulting package full name: Faulting package-relative application ID: Faulting application name: DllHost.exe, version: 10.0.15063.0, time stamp: 0xb54cdbe6 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x6f047540 Faulting process id: 0x1ba8 Faulting application start time: 0x01d33490110d0919 Faulting application path: C:\Windows\SysWOW64\DllHost.exe Faulting module path: unknown Report Id: da952ded-4d39-4e16-b0a0-43db9100a5ca Faulting package full name: Faulting package-relative application ID:[/quote]
     
    Surreal90, Sep 23, 2017
    #30
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BSOD Critical Error After Installing a New RAM

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