Windows 10: BSOD debugging help

Hi.
So I have been trying to solve error alone, but seems I can't, so I would need someone who can read WinDBG report well.

https://drive.google.com/file/d/1PmejRa8t1S1dc3u3wh4vds7VbH-zGScb/

WinDBG report full here:

Code:

Problem Explanation:

Day before error I downloaded and installed windows 10 1909 Update.
Note that pc left needing restart to finish this update.

Next day I did had few tabs openned and played videos, and one of them i tried switching to full screen and changing time of the video, than I get black out for few seconds, it was caused by two amd driver crashes.
It was novembar release 19.11.1 i think.

Yesterday i restarted and updated windows 10 1909, used ddu and installed 19.12.3 driver.

Than bsod occured once and amd driver crash every time in scenario explained above.
Im device manager Samsung TV was discovered as media device, and only main display was shown with full name under monitors (my Asus monitor).

Than after i wrote post before this, for some unknown reason to me, Windows 10 1909 decide to remove name of Asus under monitors in device manager, and showed it as generic pnp monitor, than suddenly in short time another generic pnp monitor showed in same place.

And now no above error, nor AMD crash.

Possibility is, as you said first crash occured by many tabs and many videos, or it could also be hanging windows update that needed restart.

And second one was because windows did not wanted to add tv as monitor in its registry or something like that, but suddenly it get smart by itself, and i remember it asking also once to restart to install some bus device, but the problem persisted after restart in time it asked the thing about bus needs restart to install.

However, right now no problem, just my both monitors are show as generic pnp monitors instead names in device manager, while in settings names are shown and also in amd settings i can see names.

This is mistery because i remember clicking scan for hardware changes in device manager, but windows still did not seen tv as monitor and rather as media device, until it sorted it out suddenly all alone.

So, ok, maybe we can blame windows for second time, under second circumstances, but what about first one with many tabs of videos?


The main question is: What is BSOD about, hardware or software, is it caused by AMD, how do I know?


:)

 

Ethernet is showing as Kernel Debug Network Adapater

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you see Kernel Debug Network Adapter in Device Manager. This can happen if debugging is turner on. I would suggest you to turn off debugging by following the steps mentioned below:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Paste the following commands and hit Enter:
   
   bcdedit /debug off
   

If you still see the Network Adapter, you can disable it from Device Manager without problems. Refer the steps mentioned below:

1. Press Windows Logo key + X, to open
   Device Manager.
   
2. Expand Network adapters.
   
3. Now, right click on the Kernel Debug adapter and select
   Disable device.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks