Windows 10: Bsod default_bucket_id: Win8_driver_fault

Discus and support Bsod default_bucket_id: Win8_driver_fault in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, i just experienced a bsod, is it related to driver or chrome? Microsoft R Windows Debugger Version 10.0.18362.1 AMD64 Copyright c Microsoft... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by janice_One, Apr 7, 2020.

  1. Bsod default_bucket_id: Win8_driver_fault


    Hi, i just experienced a bsod, is it related to driver or chrome?


    Microsoft R Windows Debugger Version 10.0.18362.1 AMD64
    Copyright c Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Windows\minidump\040820-7328-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available




    ************* Path validation summary **************
    Response Time ms Location
    Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 18362 MP 16 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff805`3a200000 PsLoadedModuleList = 0xfffff805`3a648190
    Debug session time: Wed Apr 8 04:37:34.889 2020 UTC + 8:00
    System Uptime: 0 days 4:04:34.544
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ......
    Loading User Symbols
    Loading unloaded module list
    ..........
    For analysis of this file, run !analyze -v
    13: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    SYSTEM_SERVICE_EXCEPTION 3b
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: ffffbddb409d51bc, Address of the instruction which caused the bugcheck
    Arg3: fffff308e84218b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.


    Debugging Details:
    ------------------




    KEY_VALUES_STRING: 1




    PROCESSES_ANALYSIS: 1


    SERVICE_ANALYSIS: 1


    STACKHASH_ANALYSIS: 1


    TIMELINE_ANALYSIS: 1




    DUMP_CLASS: 1


    DUMP_QUALIFIER: 400


    BUILD_VERSION_STRING: 10.0.18362.657 WinBuild.160101.0800


    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump


    DUMP_TYPE: 2


    BUGCHECK_P1: c0000005


    BUGCHECK_P2: ffffbddb409d51bc


    BUGCHECK_P3: fffff308e84218b0


    BUGCHECK_P4: 0


    EXCEPTION_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.


    FAULTING_IP:
    win32kbase!ThreadUnlock1+1c
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax]


    CONTEXT: fffff308e84218b0 -- .cxr 0xfffff308e84218b0
    rax=0001000000000000 rbx=0000000000000000 rcx=ffff998b895dd080
    rdx=ffffbdb7c45b2010 rsi=ffffbdb7c45b2010 rdi=ffffbdb7c45b2010
    rip=ffffbddb409d51bc rsp=fffff308e84222a0 rbp=fffff308e84225e0
    r8=0000000000000000 r9=0000000000000000 r10=fffff8053a306050
    r11=fffff308e84221e0 r12=ffffbddb40b8b168 r13=0000000000000000
    r14=0000000000000001 r15=ffffbdb7c45964d0
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
    win32kbase!ThreadUnlock1+0x1c:
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax] ds:002b:00010000`00000000=????????????????
    Resetting default scope


    BUGCHECK_STR: 0x3B_c0000005


    CPU_COUNT: 10


    CPU_MHZ: e10


    CPU_VENDOR: AuthenticAMD


    CPU_FAMILY: 17


    CPU_MODEL: 71


    CPU_STEPPING: 0


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    PROCESS_NAME: chrome.exe


    CURRENT_IRQL: 0


    ANALYSIS_SESSION_HOST: DESKTOP-XXXXXXX


    ANALYSIS_SESSION_TIME: 04-08-2020 05:07:12.0133


    ANALYSIS_VERSION: 10.0.18362.1 amd64fre


    LAST_CONTROL_TRANSFER: from ffffbddb409e7767 to ffffbddb409d51bc


    STACK_TEXT:
    fffff308`e84222a0 ffffbddb`409e7767 : 00000000`00000000 fffff308`e84225e0 ffffbdb7`c45b2010 00000000`00000000 : win32kbase!ThreadUnlock1+0x1c
    fffff308`e84222d0 ffffbddb`409ec93d : ffff998b`895dd080 00000000`00000000 ffffbdb7`c45b2010 00000000`00000000 : win32kbase!DestroyThreadsObjects+0x127
    fffff308`e8422310 ffffbddb`409ea396 : ffffbdb7`c45b2010 ffff998b`895dd080 ffffbdb7`c45b2010 ffffbddb`40bc8630 : win32kbase!xxxDestroyThreadInfo+0xd35
    fffff308`e84224e0 ffffbddb`406bd21b : 00000000`00000001 00000000`00000001 00000000`00000000 ffff78f9`baa00000 : win32kbase!UserThreadCallout+0x466
    fffff308`e84226d0 ffffbddb`409d2c5d : 00000000`00000001 fffff308`e8422800 fffff805`3a638988 00000000`00000002 : win32kfull!W32pThreadCallout+0x7b
    fffff308`e8422700 ffffbddb`40c91040 : fffff805`3a638988 fffff805`3a29c700 ffff998b`852a7df0 ffff998b`8339d660 : win32kbase!W32CalloutDispatch+0x35d
    fffff308`e8422920 fffff805`3a7ca891 : 00000000`00000000 fffff308`e84229b0 00060030`00010002 00000000`00000000 : win32k!W32CalloutDispatchThunk+0x10
    fffff308`e8422950 fffff805`3a85e9fb : ffff998b`852a7df0 fffff308`e8422b80 00000000`00000000 00000000`00000000 : nt!ExCallCallBack+0x3d
    fffff308`e8422980 fffff805`3a839fbb : 00000000`c000004b fffff308`e8422b01 00000000`00000000 ffff998b`895dd080 : nt!PspExitThread+0x4e3
    fffff308`e8422a90 fffff805`3a3d2e18 : ffff998b`00002b48 ffff998b`895dd080 ffff998b`895e2440 00000000`00000000 : nt!NtTerminateProcess+0xeb
    fffff308`e8422b00 00007ffa`67adc644 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    00000001`00bff898 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`67adc644




    THREAD_SHA1_HASH_MOD_FUNC: 52d5c2a5aab3127b03d0afb4aa52464476b0532a


    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d3efdfd38eff98c7a0c2fb3580ba93d674332b30


    THREAD_SHA1_HASH_MOD: 3baff839fd0cd2ae4fd1cc66757fb6b7dac52435


    FOLLOWUP_IP:
    win32kbase!ThreadUnlock1+1c
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax]


    FAULT_INSTR_CODE: 48088b48


    SYMBOL_STACK_INDEX: 0


    SYMBOL_NAME: win32kbase!ThreadUnlock1+1c


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: win32kbase


    IMAGE_NAME: win32kbase.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 0


    IMAGE_VERSION: 10.0.18362.657


    STACK_COMMAND: .cxr 0xfffff308e84218b0 ; kb


    BUCKET_ID_FUNC_OFFSET: 1c


    FAILURE_BUCKET_ID: 0x3B_c0000005_win32kbase!ThreadUnlock1


    BUCKET_ID: 0x3B_c0000005_win32kbase!ThreadUnlock1


    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_win32kbase!ThreadUnlock1


    TARGET_TIME: 2020-04-07T20:37:34.000Z


    OSBUILD: 18362


    OSSERVICEPACK: 657


    SERVICEPACK_NUMBER: 0


    OS_REVISION: 0


    SUITE_MASK: 272


    PRODUCT_TYPE: 1


    OSPLATFORM_TYPE: x64


    OSNAME: Windows 10


    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


    OS_LOCALE:


    USER_LCID: 0


    OSBUILD_TIMESTAMP: 2005-04-23 09:40:32


    BUILDDATESTAMP_STR: 160101.0800


    BUILDLAB_STR: WinBuild


    BUILDOSVER_STR: 10.0.18362.657


    ANALYSIS_SESSION_ELAPSED_TIME: 735c


    ANALYSIS_SOURCE: KM


    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_win32kbase!threadunlock1


    FAILURE_ID_HASH: {f0370511-8ee3-05bf-c93b-3f333b54d366}


    Followup: MachineOwner
    ---------


    13: kd> .cxr 0xfffff308e84218b0
    rax=0001000000000000 rbx=0000000000000000 rcx=ffff998b895dd080
    rdx=ffffbdb7c45b2010 rsi=ffffbdb7c45b2010 rdi=ffffbdb7c45b2010
    rip=ffffbddb409d51bc rsp=fffff308e84222a0 rbp=fffff308e84225e0
    r8=0000000000000000 r9=0000000000000000 r10=fffff8053a306050
    r11=fffff308e84221e0 r12=ffffbddb40b8b168 r13=0000000000000000
    r14=0000000000000001 r15=ffffbdb7c45964d0
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
    win32kbase!ThreadUnlock1+0x1c:
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax] ds:002b:00010000`00000000=????????????????
    13: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    SYSTEM_SERVICE_EXCEPTION 3b
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: ffffbddb409d51bc, Address of the instruction which caused the bugcheck
    Arg3: fffff308e84218b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.


    Debugging Details:
    ------------------




    KEY_VALUES_STRING: 1




    PROCESSES_ANALYSIS: 1


    SERVICE_ANALYSIS: 1


    STACKHASH_ANALYSIS: 1


    TIMELINE_ANALYSIS: 1




    DUMP_CLASS: 1


    DUMP_QUALIFIER: 400


    BUILD_VERSION_STRING: 10.0.18362.657 WinBuild.160101.0800


    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump


    DUMP_TYPE: 2


    BUGCHECK_P1: c0000005


    BUGCHECK_P2: ffffbddb409d51bc


    BUGCHECK_P3: fffff308e84218b0


    BUGCHECK_P4: 0


    EXCEPTION_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.


    FAULTING_IP:
    win32kbase!ThreadUnlock1+1c
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax]


    CONTEXT: fffff308e84218b0 -- .cxr 0xfffff308e84218b0
    rax=0001000000000000 rbx=0000000000000000 rcx=ffff998b895dd080
    rdx=ffffbdb7c45b2010 rsi=ffffbdb7c45b2010 rdi=ffffbdb7c45b2010
    rip=ffffbddb409d51bc rsp=fffff308e84222a0 rbp=fffff308e84225e0
    r8=0000000000000000 r9=0000000000000000 r10=fffff8053a306050
    r11=fffff308e84221e0 r12=ffffbddb40b8b168 r13=0000000000000000
    r14=0000000000000001 r15=ffffbdb7c45964d0
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
    win32kbase!ThreadUnlock1+0x1c:
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax] ds:002b:00010000`00000000=????????????????
    Resetting default scope


    BUGCHECK_STR: 0x3B_c0000005


    CPU_COUNT: 10


    CPU_MHZ: e10


    CPU_VENDOR: AuthenticAMD


    CPU_FAMILY: 17


    CPU_MODEL: 71


    CPU_STEPPING: 0


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    PROCESS_NAME: chrome.exe


    CURRENT_IRQL: 0


    ANALYSIS_SESSION_HOST: DESKTOP-D6V77S7


    ANALYSIS_SESSION_TIME: 04-08-2020 05:19:30.0537


    ANALYSIS_VERSION: 10.0.18362.1 amd64fre


    LAST_CONTROL_TRANSFER: from ffffbddb409e7767 to ffffbddb409d51bc


    STACK_TEXT:
    fffff308`e84222a0 ffffbddb`409e7767 : 00000000`00000000 fffff308`e84225e0 ffffbdb7`c45b2010 00000000`00000000 : win32kbase!ThreadUnlock1+0x1c
    fffff308`e84222d0 ffffbddb`409ec93d : ffff998b`895dd080 00000000`00000000 ffffbdb7`c45b2010 00000000`00000000 : win32kbase!DestroyThreadsObjects+0x127
    fffff308`e8422310 ffffbddb`409ea396 : ffffbdb7`c45b2010 ffff998b`895dd080 ffffbdb7`c45b2010 ffffbddb`40bc8630 : win32kbase!xxxDestroyThreadInfo+0xd35
    fffff308`e84224e0 ffffbddb`406bd21b : 00000000`00000001 00000000`00000001 00000000`00000000 ffff78f9`baa00000 : win32kbase!UserThreadCallout+0x466
    fffff308`e84226d0 ffffbddb`409d2c5d : 00000000`00000001 fffff308`e8422800 fffff805`3a638988 00000000`00000002 : win32kfull!W32pThreadCallout+0x7b
    fffff308`e8422700 ffffbddb`40c91040 : fffff805`3a638988 fffff805`3a29c700 ffff998b`852a7df0 ffff998b`8339d660 : win32kbase!W32CalloutDispatch+0x35d
    fffff308`e8422920 fffff805`3a7ca891 : 00000000`00000000 fffff308`e84229b0 00060030`00010002 00000000`00000000 : win32k!W32CalloutDispatchThunk+0x10
    fffff308`e8422950 fffff805`3a85e9fb : ffff998b`852a7df0 fffff308`e8422b80 00000000`00000000 00000000`00000000 : nt!ExCallCallBack+0x3d
    fffff308`e8422980 fffff805`3a839fbb : 00000000`c000004b fffff308`e8422b01 00000000`00000000 ffff998b`895dd080 : nt!PspExitThread+0x4e3
    fffff308`e8422a90 fffff805`3a3d2e18 : ffff998b`00002b48 ffff998b`895dd080 ffff998b`895e2440 00000000`00000000 : nt!NtTerminateProcess+0xeb
    fffff308`e8422b00 00007ffa`67adc644 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    00000001`00bff898 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`67adc644




    THREAD_SHA1_HASH_MOD_FUNC: 52d5c2a5aab3127b03d0afb4aa52464476b0532a


    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d3efdfd38eff98c7a0c2fb3580ba93d674332b30


    THREAD_SHA1_HASH_MOD: 3baff839fd0cd2ae4fd1cc66757fb6b7dac52435


    FOLLOWUP_IP:
    win32kbase!ThreadUnlock1+1c
    ffffbddb`409d51bc 488b08 mov rcx,qword ptr [rax]


    FAULT_INSTR_CODE: 48088b48


    SYMBOL_STACK_INDEX: 0


    SYMBOL_NAME: win32kbase!ThreadUnlock1+1c


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: win32kbase


    IMAGE_NAME: win32kbase.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 0


    IMAGE_VERSION: 10.0.18362.657


    STACK_COMMAND: .cxr 0xfffff308e84218b0 ; kb


    BUCKET_ID_FUNC_OFFSET: 1c


    FAILURE_BUCKET_ID: 0x3B_c0000005_win32kbase!ThreadUnlock1


    BUCKET_ID: 0x3B_c0000005_win32kbase!ThreadUnlock1


    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_win32kbase!ThreadUnlock1


    TARGET_TIME: 2020-04-07T20:37:34.000Z


    OSBUILD: 18362


    OSSERVICEPACK: 657


    SERVICEPACK_NUMBER: 0


    OS_REVISION: 0


    SUITE_MASK: 272


    PRODUCT_TYPE: 1


    OSPLATFORM_TYPE: x64


    OSNAME: Windows 10


    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


    OS_LOCALE:


    USER_LCID: 0


    OSBUILD_TIMESTAMP: 2005-04-23 09:40:32


    BUILDDATESTAMP_STR: 160101.0800


    BUILDLAB_STR: WinBuild


    BUILDOSVER_STR: 10.0.18362.657


    ANALYSIS_SESSION_ELAPSED_TIME: 19bf


    ANALYSIS_SOURCE: KM


    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_win32kbase!threadunlock1


    FAILURE_ID_HASH: {f0370511-8ee3-05bf-c93b-3f333b54d366}


    Followup: MachineOwner

    :)
     
    janice_One, Apr 7, 2020
    #1
  2. Tintai Win User

    BSOD whea_uncorrectable_error and clock_watchdog_timeout

    I'm not. It's not problem with hardware.
    I've opened that dumps files and there is a line:

    Code: DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT[/quote] But I don't have drivers for Win8. I'm running at Win10.
    Someone can explain?
     
    Tintai, Apr 7, 2020
    #2
  3. BSOD - Win8_driver_fault on Windows 10

    So, i have been having a lot of BSODs since I bought my new Laptop. HP 15-ab034tx

    I clean installed Windows 10 on it, and it reduced the frequency of BSODs.
    After that, installing an older version of Graphics Card Driver, reduced the BSODs caused, by it. (I know this sounds a bit different but I guess the newer drivers were not that stable).

    After doing all that, I still get BSODs with different errors, like WHEA_UNCORRECTABLE_ERROR, SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NON_PAGED_AREA, etc
    But on debugging them, they all have the same DEFAULT_BUCKET_ID : WIN8_DRIVER_FAULT, but the process differs.

    Here is the debugged version of the latest crash

    And here is the zip of all dumps I have
    Google Drive

    Edit:
    The BSODs are solved. HP Support helped me out by changing some settings of the WiFi adapter.
     
    Haider Ali Punjabi, Apr 7, 2020
    #3
  4. starkzeit Win User

    Bsod default_bucket_id: Win8_driver_fault

    Win10Pro BSOD System_Error_Exception (NETIO.sys)


    It is right for April BSODs while for the first dump (033016-7390-01.dmp) definition looks like
    Code:
    Code:
    CUSTOMER_CRASH_COUNT:  1  DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT   BUGCHECK_STR:  AV   PROCESS_NAME:  System
    Is it possible to find error's reason in that case?
     
    starkzeit, Apr 7, 2020
    #4
Thema:

Bsod default_bucket_id: Win8_driver_fault

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