Windows 10: BSOD display driver

Discus and support BSOD display driver in Windows 10 BSOD Crashes and Debugging to solve the problem; I been having issues with my AMD radeon HD 6670 drivers, I'm using win 10 pro, when ever i try to watch a video or play a game a BSOD occurs after a 1... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Poko, Jul 22, 2017.

  1. Poko Win User

    BSOD display driver


    I been having issues with my AMD radeon HD 6670 drivers, I'm using win 10 pro, when ever i try to watch a video or play a game a BSOD occurs after a 1 minute or less but works perfectly fine if im not doing anything.


    Using the verifier, i found out that atikmpag.sys causes the BSOD, so I uninstalled all my AMD drivers and installed new ones, but the problem still happens.


    I downloaded the drivers from AMD page,booth amd catalyst and crimsom, but no solution

    Please if anyone could help me i would really appreciate so

    thanks in advance!

    (also my pc is in spanish, so i dont know if you would be able to read the logs,Attachment 145194 sorry)

    :)
     
  2. DaveM121 Win User

    Blue Screen of Death error code IGDKMD64.SYS UNSOLVED

    When you uninstalled the driver, were you given the option to delete the driver files and did you click 'Yes'

    If this happened, then the Microsoft Basic Display Driver should have loaded instead of Intel HD Graphics Driver

    Does the Microsoft Basic Display Driver load and if so does the BSOD not appear?
     
    DaveM121, Jul 22, 2017
    #2
  3. CRITICAL_PROCESS_DIED after update to Windows 10

    I have the same problem with my Asus ZenBook UX301L and Windows 10 Enterprise 1607 (OS Build 14393.82)

    Since one year I experience crashes (BSOD), display freezes (a few seconds or permanent), display driver restarted by Windows.

    The problem seems to come from display driver compatibility with this hardware. This PC worked fine on Windows 8 and windows 8.1.

    I regularily updated the driver from Intel driver download. The last version
    15.40.25.4463 (20.19.15.4463 reported by Windows Device Manager).

    It would be nice to have a true analysis of the problem with this computer and it's display under Windows 10. The generic BSOD documents aren't helpfull.

    Thanks, Regards
     
    RenaudBancel, Jul 22, 2017
    #3
  4. axe0 New Member

    BSOD display driver

    BSOD display driver [​IMG]
    Diagnostic Test
    BSOD display driver [​IMG]
    RAM TEST

    BSOD display driver [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD display driver [​IMG]
    Note
    BSOD display driver [​IMG]


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
     
  5. Abaculus Win User
    Have you tried removing the AMD drivers and reverting to the generic Windows graphics drivers? Alternatively, you could boot into Safe Mode and check if it crashes there, if it does, then it could indicate an issue with the hardware.
     
    Abaculus, Jul 22, 2017
    #5
  6. Poko Win User
    Oops sorry i forgot to mention that, I ran memtest 10 times and no error was found, I even removed and switched the sticks (2 ram of 4gb)

    I removed the drivers using the amd cleaning utility, when there was nothing left, only the bad resolution one, I ran the driver verifier to check if for anything and no BSOD or reboot.
     
  7. Abaculus Win User
    How long did you run Driver Verifier for?

    Have you attempted to boot into Safe Mode?
     
    Abaculus, Jul 22, 2017
    #7
  8. Poko Win User

    BSOD display driver

    I ran driver verifier for a couple of hours maybe 2 or 3, I havent tried anything on safe mode only disabling the verifier and cleaning the AMD drivers.
     
  9. Abaculus Win User
    The recommended period for Driver Verifier is typically between 24 to 48 hours. I would suggest booting into Safe Mode and checking it crashes.
     
    Abaculus, Jul 22, 2017
    #9
  10. Poko Win User
    Alraight, i will boot into safemode and tonight i will leave the compute with the verifier on
    Should I do it with no AMD drivers right ?
     
  11. Abaculus Win User
    Yes please, Safe Mode will only boot with Windows drivers, I wouldn't bother with Driver Verifier in Safe Mode.
     
    Abaculus, Jul 22, 2017
    #11
  12. Poko Win User
    No there were no crashes on safe mode, the bsod normally only happens when watching a video or playing a game, other than that I works perfectly
     
  13. Poko Win User

    BSOD display driver

    Something as caught my attention, while on bad resolution mode with not a single driver, i tired playing a video and a BSOD happened, i tried again an BSOD.
    I ran the verifier but nothing
    I used bluescreenview and saw that FLTMGR.sys , luafv.sys and NTFS.sys are conflicting with ntoskrnl.exe

    Attachment 145281

    This are the latest dump files, who crashed deleted the other
     
  14. Abaculus Win User
    How long were you in Safe Mode for?

    Could you please run Driver Verifier for the recommended period of time?
     
    Abaculus, Jul 23, 2017
    #14
  15. Poko Win User
    I was in safe mode maybe one hour or two.

    I'm gonna run driver verifier for now, i let you know about that tomorrow
     
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