Windows 10: BSOD - DMP file on OneDrive

Discus and support BSOD - DMP file on OneDrive in Windows 10 BSOD Crashes and Debugging to solve the problem; Been getting random reboots. Not sure how to link or give access to my OneDrive, but the .DMP file is uploaded there,\.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PeteSise, Feb 10, 2021.

  1. PeteSise Win User

    BSOD - DMP file on OneDrive


    Been getting random reboots. Not sure how to link or give access to my OneDrive, but the .DMP file is uploaded there,\.

    :)
     
    PeteSise, Feb 10, 2021
    #1

  2. BSOD with DMP files and MSInfo

    I have used the verifier app and collect the dmp files along with the MSInfo32.

    I been receiving the BSOD for a bit and I had the motherboard replace at the Company's helpdesk requested it. I knew that was not the issue. I know is a driver issue but don't know how to fix it and what is exactly causing the issue. I believe is the Cisco
    VPN software that is causing it.

    When the BSOD happened under the verifier app the

    DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) The xxxx.sys is the name of the driver that caused the crash.
    If it is listed please note it and tell us what it is.

    the xxxx.sys was something like vpnxxx64.sys I believe..can't remember it exactly.

    here is the link to OneDrive to see the DMP files and the MSInfo32 files.

    022417-11640-01.zip
     
    AzureRookieFL, Feb 10, 2021
    #2
  3. BSOD with DMP files and MSInfo

    I received the laptop from our internal help desk after they configured it from a new purchase.

    I started to get the BSOD from the word go.

    I did move the personal folders (my doc, pics, etc) to the D drive to save space on the C (SSD).

    since then they (internal help desk) has

    reinstalled Symantec, Cisco VPN

    reinstalled Windows 10 from Lenovo.

    Lenovo tech replace motherboard

    I have uploaded the DMP files to the link above (OneDrive).

    does the dmp file stated what driver is causing the issue?

    this only happens when I first start my day and the laptop is turned on from hibernation and the Cisco VPN appears to try to connect and then I get the BSOD.

    thanks
     
    AzureRookieFL, Feb 10, 2021
    #3
  4. BSOD - DMP file on OneDrive

    AntonioPulido, Feb 10, 2021
    #4
Thema:

BSOD - DMP file on OneDrive

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