Windows 10: BSOD DRIVER_POWER_STATE_FAILURE help!

Discus and support BSOD DRIVER_POWER_STATE_FAILURE help! in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have an Aero 15x v8 Laptop with Intel Core i7-8750H NVIDIA GeForce GTX 1070 Max-Q 512GB M.2 PCIe SSD 1TB Samsung 970 EVO SSD 16GB DDR4... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mh155, Sep 8, 2018.

  1. mh155 Win User

    BSOD DRIVER_POWER_STATE_FAILURE help!


    Hello, I have an Aero 15x v8 Laptop with
    Intel Core i7-8750H
    NVIDIA GeForce GTX 1070 Max-Q
    512GB M.2 PCIe SSD
    1TB Samsung 970 EVO SSD
    16GB DDR4
    Intel 5th Generation Gigabit Dual Band Wireless-AC 9260 802.11ac, 2x2 Wi-Fi + Bluetooth 5
    Microsoft Windows 10 Home Edition 64 Bit

    Every now and then my computer will freeze up and then display a sad face with a DRIVER_POWER_STATE_FAILURE report, I've tried checking for updates in my device manager but everything is up to date, I'm not sure what else I can do

    :)
     
    mh155, Sep 8, 2018
    #1
  2. Arul_D Win User

    BSOD: DRIVER_POWER_STATE_FAILURE Windows 10

    Hello,

    Thank you for contacting Microsoft Community.

    We understand the inconvenience you have experienced.

    I would suggest you to refer to the following suggestion provided by SpiritX MS MVP replied on January 25, 2016 and check if it helps. Refer to the below link:

    BSoD: DRIVER_POWER_STATE_FAILURE | Windows 10

    BSoD: DRIVER_POWER_STATE_FAILURE | Windows 10

    Hope this information is helpful. If you need any further assistance, please feel free to reply.
     
    Arul_D, Sep 8, 2018
    #2
  3. Knots23 Win User
    BSOD when running on battery - driver_power_state_failure

    ***Merged***

    Hello,

    Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
    I depend on the machine and managed by just plugging it in.

    While that works, I know it should be possible to make it work on the battery...

    I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

    Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
    GTX 870M.

    To sum up some other issues I was starting out with...

    Syptoms

    • When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
      • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    • Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
    • Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

    I've tried / did:

    • All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
      • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
        as it should.
      • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
      • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
    • BlueScreenViewer shows the minidumps and lots of drivers.
      • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
      • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    • A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
    • Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
      • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
      • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
        charge '38556'. The laptop is over three years old.)
    • Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
    • Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
      • When unchecked, windows won't shut down properly.
      • When checked, it does shut down normally. This seems to be the
        fix for symptom 3.
    • Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
    • The bios is up to date. (Version E16H2IMS.112)

    Any help would be welcome.

    Cheers!

    PS: yes this post looks a lot like my
    previous post
    , but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.
     
    Knots23, Sep 8, 2018
    #3
  4. alex_o0 Win User

    BSOD DRIVER_POWER_STATE_FAILURE help!

    DRIVER_POWER_STATE_FAILURE BSoD

    I have been getting a BSoD at random and unable to detect the cause.

    "DRIVER_POWER_STATE_FAILURE"

    I have reset windows 10 to default settings (keeping files) with no luck.

    I am working off a desktop.

    Here is the mini memory dump.

    http://www.mediafire.com/file/nsw5ekbhc214v22/053118-6859-01.dmp/file

    Amy help would be appreciated
     
    alex_o0, Sep 8, 2018
    #4
Thema:

BSOD DRIVER_POWER_STATE_FAILURE help!

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