Windows 10: BSOD DRIVER_POWER_STATE_FAILURE on Dell G3 3579 running Windows 10 Home 1803

Suddenly got a BSOD DRIVER_POWER_STATE_FAILURE. This happens several times, quite once a month. Can someone help me how to fix this problem?


Here's a link for the minidump file:

https://1drv.ms/u/s!Avaug2cug7rdhcIRIF4xubVrSlsRaA

:)

 

Dell G3 5379 NVMe SSD Support?


The big question is, what is the card that is installed in that port now?

This webpage says it is NVMe compatible:
Dell G3 15 3579 (i5-8300H, GTX 1050, FHD) Laptop Review - NotebookCheck.net Reviews

"Internal storage solutions include a 2.5-inch SATA III bay and a M.2 2280 slot compatible with NVMe drives."

Also, since your are going to have the case open anyway, might want to look at filling that second SODIMM slot! *Smile

 

BSOD when running on battery - driver_power_state_failure

***Merged***

Hello,

Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
I depend on the machine and managed by just plugging it in.

While that works, I know it should be possible to make it work on the battery...

I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
GTX 870M.

To sum up some other issues I was starting out with...

Syptoms

• When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
  • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    
• Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
  
• Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

I've tried / did:

• All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
  • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
    as it should.
  • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
  • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
• BlueScreenViewer shows the minidumps and lots of drivers.
  
  • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
  • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    
• A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
  
• Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
  • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
  • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
    charge '38556'. The laptop is over three years old.)
    
• Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
  
• Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
  • When unchecked, windows won't shut down properly.
  • When checked, it does shut down normally. This seems to be the
    fix for symptom 3.
    
• Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
  
• The bios is up to date. (Version E16H2IMS.112)

Any help would be welcome.

Cheers!

PS: yes this post looks a lot like my
previous post, but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.

 

Dell G3 5379 NVMe SSD Support?


What kind of M.2 do I have? NVMe vs SATA? That is the question here!

Hi!

I have this notebook: Dell G3 5379

and want to get a fast SSD Drive. Will this one fit?

I'm unsure about NVMe support. I'm familiar with traditional 2.5" SATA drives and M.2 SATA drives. But never had an NVMe SSD drive.

So will this work? From the LOOKS it seems an NVMe compatible port on the motherboard, but I'm not sure. Can you tell?









Notebook page at the shop: DELL G3 3579 3579FI5UC1 gamer laptop (15,6'' FHD/Core i5/8GB/1 TB HDD/GTX 1050 4GB/Linux) - Media Markt online vs
at dell: https://www.dell.com/p/g-series-15-3579-laptop/pd

Exact model number: DELL G3 3579 3579FI5UC1

SSD in-store: Samsung 970 EVO 500GB NVMe M.2 SSD | Extreme Digital
SSD type: Samsung 970 EVO 500GB NVMe M.2 SSD

Thanks a lot!


From the specs, it seems it has PCIe SSD support. Does that mean this drive is a go?