Windows 10: BSoD Dump Files

Hi,


I have attached my Dump files and System Info. Hoping you can help tracking down what is causing this recurring problem.



https://drive.google.com/open?id=1HjRsKQaxEq4nlBZrg1qRhT3aK3kr-Zvl


Thanks

:)

 

BSOD Dump File Analysis

Hi,

Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
Troubleshoot blue screen.

Please let us know the result after following the steps.

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT

 

BSOD Dump files

Is there some special place/person to send system information and associated dump files? Just setup a new Dell 8930 machine and seeing multiple BSODs during the day. I've captured the system information and a couple mini-dump files.

Thanks!

Dale