Windows 10: BSOD error 0x0000007e while using Firefox

Discus and support BSOD error 0x0000007e while using Firefox in Windows 10 BSOD Crashes and Debugging to solve the problem; Most BSODs occured while AFK, one occured while watching a Flash movie. I always have quite a few youtube tabs open. I have ran chkdsk on my HDDs and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Waggah, Dec 18, 2016.

  1. Waggah Win User

    BSOD error 0x0000007e while using Firefox


    Most BSODs occured while AFK, one occured while watching a Flash movie.
    I always have quite a few youtube tabs open.
    I have ran chkdsk on my HDDs and no errors.
    No new hardware installed.
    Ran sfc /scannow twice without violations.

    Thanks in advance.
    / Jonas

    :)
     
    Waggah, Dec 18, 2016
    #1
  2. RuthAnnJ Win User

    While using Edge received STOP Error:: 0x0000007E (0xFFFFFFFC00000047, 0FFFFFF800002EB5B48

    this went on to say ... "Serious security threats have been detected on your computer. Your browser may have been hacked or hijacked...."

    I then get another message on top of the error screen that says "A serious malfunction has been detected with Windows 10 and your Microsoft Edge 13.10586. Please call the toll-free number below for a Microsoft-Certified Technician to help you resolve the
    issue. 1-888-998-5774 For your safety, closing Microsoft Edge browser has been disabled without support of the Microsoft-Certified Technician to avoid corruption to the registry of your Windows 10 64-bit operating system. Do not shut down or restart the
    computer, doing that may lead to data loss and possible failure of the operating system and potential non bootable situation resulting in complete data loss. Please contact Microsoft-Certified Technician at the toll-free Helpline 1-888-998-5774."

    Is this a scam or real error? Does not seem to have impacted other apps ... just Edge. URL changed and seems suspect, too.

    I have a Surface 3 running Windows 10
     
    RuthAnnJ, Dec 18, 2016
    #2
  3. ritaoz Win User
    While using Edge received STOP Error:: 0x0000007E (0xFFFFFFFC00000047, 0FFFFFF800002EB5B48

    I run windows 10 also, got the same message with pop-up message over it saying the same things, except phone number was 888 998 9533, supposedly a certified microsoft tech number. Only other difference is that it happened on my Opera browser.
     
    ritaoz, Dec 18, 2016
    #3
  4. lifetec Win User

    BSOD error 0x0000007e while using Firefox

    The dumpfiles blame your nvdia driver.
    Code: BugCheck 1000007E, {ffffffffc0000005, fffff802ca2715b0, ffff8581be03a4b8, ffff8581be039ce0} Probably caused by : nvlddmkm.sys ( nvlddmkm+3e15b0 )[/quote] Timestamp: Mon Aug 01 14:00:42 2016
    Update to the latest version.

    Advice: you have only 40 gb space on your C:/ Disk, it is better for your system to have at least 10% free space.
     
    lifetec, Dec 18, 2016
    #4
  5. Waggah Win User
    Thanks for the reply.
    I updated the nvidia drivers and removed data from C:, but now I got a 0x00000133 crash while running VLC.
    The screen froze for some time and then got BSOD.
     
    Waggah, Dec 18, 2016
    #5
  6. lifetec Win User
    This new dumpfiles also blames your nvdia driver.
    Code: BugCheck 133, {1, 1e00, 0, 0} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+1b64fe )[/quote] Some ideas/thoughts:

    Are you overclocking your GPU (or your system). If yes stop the overclocking.

    What are the temperature of your system/GPUcard (overheating)

    Do you have a other/spare GPUcard to test your system with.

    Did you uninstall the older drivers (might have a corruption) with DDU download ddu before installing the latest drivers.
    Install only the driver without the geforce experience part.

    Do you know of the previous driver from august was installed through windows update and did the problems started after the installation of this driver.
    Maybe rollback to a older driver because you have a older GPU card.
     
    lifetec, Apr 5, 2018
    #6
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BSOD error 0x0000007e while using Firefox

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